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FITOUT REVIEW
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| Havelock
Contract Interiors
June 2008 |
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For
decades, Havelock has been leading the interior fit-out industry;
its success has
been built on an understanding of the customer, developing a
clear view of their business and working in close partnership
to deliver interiors that enable them to meet their objectives.
Last year, Havelock Retail Interiors was restructured to create
two specialist businesses to maximise further the Havelock Group’s
competitive advantage in the interiors market. Havelock Interiors
is focused on the design, development, supply and installation
of fixtures, with Havelock Contract Interiors (HCI), specialising
in developing all trades contracting solutions. |
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At
the time, Managing Director of HCI, Martin Hilton told RLI:
“The restructuring will provide greater customer focus
enabling additional growth through strengthening relationships
with existing customers and winning new accounts in both interiors
contracting and supply and install.”
This restructuring was expected to maximise existing business
whilst targeting new clients from a £2.49bn market sector.
This month, RLI caught up with Hilton to see what progress has
been made, and the news is good indeed.
“Since restructuring we have significantly increased our
client base”
The challenge is clear, says Hilton, HCI’s vision is to
become the first-choice interior fit-out contractor. The strategy
is to focus on framework or partnering agreements and has had
significant success. |
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HCI
have several such agreements in place with ‘blue chip’
clients such as Royal Bank of Scotland, HBOS, Lloyds TSB,
and roll-out contracts for both the Co-op Pharmacy, National
Bank of Kuwait and House of Fraser.
HCI’s relationship with House of Fraser has been a long-term
affair, “This year alone we have completed stores at
Oxford Street in London, Belfast and High Wycombe and are
currently working on projects at Bristol, White City, Manchester
and a new three-year project in Glasgow, with a number of
other House of Fraser projects ongoing, adding over 600,000sq
ft to their trading space,” says Hilton.
Peter Horrix, Store Development Director for House of Fraser
says “The HCI team have evolved from the traditional
Havelock manufacturing base with the ability to plan, organise
and deliver interior fit-out contracts in a thoroughly professional
manner by combining a global shopfitting design and manufacture
capability with a truly customer focused on site operation.
This was exemplified recently when we were able to open two
major new stores totalling 250,000sq ft of trading space within
seven days of each other to an exceptional standard.” |
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| Capitalising
on its contracting expertise in the retail banking sector,
HCI entered the corporate financial office fit-out sector,
opening a new office in London to service and develop this
market. HCI has secured contracts with two of the biggest
corporate financial organisations in the world.
Recruitment and training are key factors in the growth aspirations
of HCI. The challenge, says Hilton, lies in managing and controlling
that growth without sacrificing service and quality.
“We are committed to recruiting only the best and investing
in their ongoing
career development,” he says. “We capitalise on
the strengths of each individual element of the supply chain,
using their expertise to create innovation and increase customer
value.”
For
the full article please see the RLI June 2008 issue
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| FITOUT REVIEW
ARCHIVE |
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The
Simons Group - April 08
OCS
Retail Support - November 07
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Paramount
Publications Ltd Suite 15, Hardmans Business Centre, New
Hall Hey Road, Rawtenstall BB4 6HH UK
Tel: +44 (0) 1706 212200 Fax: +44 (0) 1706 211782 Email:
info@rli.uk.com
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