BEN SHERMAN
Ben Sherman is perhaps the quintessential British pop culture icon, representing over 40 years of cultural innovation. Today, the company is extending its reach into new territories, having been embraced by fashionistas worldwide. Chief Executive Miles Gray talks to RLI about the growth and evolution of this unique brand.
FIn addition to seven outlet stores, Ben Sherman currently has five stores in the UK, located on Carnaby Street in London; Lakeside in Essex; The Oracle Shopping Centre in Reading; The Bullring, Birmingham and The Trafford Centre in Manchester.

Internationally, the company is on something of a roll, with 20 stores opened and many more to come. There are currently Ben Sherman stores in Cape Town in South Africa, Gothenburg in Sweden, which opened in May, and SoHo in New York, the brand’s flagship store. In the US, there are also stores in Las Vegas, Los Angeles and San Francisco, with a Boston opening scheduled for late summer. The brand is opening in Berlin in September and, in addition to existing stores in Sydney and Melbourne, will open further stores in both Australia and New Zealand later in the year. There are also five stores in the MIddle East.

In Asia, Ben Sherman has two new stores in Hong Kong, two in Shanghai and three in Korea, whilst it recently opened three standalone stores and one shop-in-shop in a large Lotte department store in Korea. There are also stores in Beijing, the Philippines and Singapore, with a further seven Asian openings scheduled for 2008.

Ben Sherman Chief Executive, Miles Gray says: “Through our partners, we also have commitments for a further 25 stores by the end of 2008, bringing us up to around 45 in total.”The brand has taken the franchise route in many territories, but by no means all.

“Historically, we are a wholesaler that has evolved into a retailer and we haven’t purposefully said that we will franchise here and here, but not there,” continues Gray. “Our Australian arrangement, for example, has been in place for over eight years. We are tending to address the larger markets, such as the UK and US, ourselves and using our partners’ local expertise in others.”

The company is also addressing the German market itself. “Germany is the jewel in the crown; if we get that right you have a fantastic foundation in Continental Europe,” he says. “Like many other companies, we work to a three-year plan and we anticipate opening 220 stores by the end of 2011. For this we need a solid base.”

Ben Sherman is close to entering the Indian retail market, having completed a great deal of research and due diligence. “Each of our shortlisted partners is talking about opening 5-7 stores in the major cities of India in the first year; there are some excellent retailers out there and we are really excited,” says Gray.

In addition, he is also looking closely at the Russian market, where it has some experience at the wholesale level.

“Part of our three-year plan is to open a further 15 stores in the UK and another 20 in the US, and, whilst we don’t intend to plant the Ben Sherman flag in territories where it may not necessarily work, we are also keen to get India and Russia up and running. In three years’ time, the UK will only represent about 30 per cent of our revenue,” he says.
Clearly, Ben Sherman is a strong and instantly recognisable brand, but how does the company continue to develop its product to keep things fresh?

For the full article please see the RLI June 08 issue

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