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CURRENT
FEATURES AND LEAD INTERVIEWS
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AEDAS - SMART GROWTH, COOL DESIGN
Having enjoyed a rewarding year in 2009, Aedas has
re-engineered its business to offer the very best service and to generate true value. RLI talks to Chief Executive Officer Asia, David Roberts, about the company’s triumphant turnaround and a future that looks brighter by the day...
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AURORA FASHIONS
After a challenging year of consolidation,
Aurora Fashions is focused on the task at hand – to take its portfolio of well-respected brands to a wide audience.
RLI talks to Group Property Director Ian Dudley to talk about the group’s plans for international expansion...
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BENOY
Was a challenging year for all and so it was encouraging to see Benoy – the award-winning, international architectS, masterplannerS and interior designerS – working tirelessly to consolidate and indeed extend its well-established global trading position. As a result, the practice has announced that International work constituted around 75 per cent of its annual turnover last year…
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OKAIDI
Firo Djavanshir, International Franchise & Business Development Director of the ID Group talks about the success of French children’s apparel retailer, Okaidi, its strategy for global growth and the key drivers behind the brand’s success to date…
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PACIFIC HOTELS GROUP
With the successful integration of its two brands under one business, a brand review with Interbrand and a focus on building its people capabilities in the last year, Pan Pacific Hotels Group is confident in its position in the global market. President & CEO A Patrick Imbardelli talks to RLI about the group’s strategy moving forward…
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FEATURES ARCHIVE
FEBRUARY 2010 |
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MIDAS RETAIL - GOING FOR GOLD
One of the UK’s largest independent construction and property services providers, Midas is a privately-owned and financially secure business based in Bristol. With ten strategically placed offices
throughout the UK, the company boasts over 30 years experience and a turnover in 2009 of £240M. |
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SCOIN SHOP
Having opened its first new store outside south africa at westfield london in the uk, Alan Demby, chairman of the south african gold coin exchange and the scoin shop, talks to rli about the company’s plans for continued expansion, both at home and internationally, throughout 2010 and beyond |
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MÖVENPICK
HOTELS & RESORTS
With the quintessentially Swiss passion for achieving the
highest quality in everything it does, Mövenpick Hotels
& Resorts continues to open upscale offerings throughout
its key markets of Europe, Africa, the Middle East and Asia.
RLI talks to President & CEO Jean Gabriel Pérès… |
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| FEATURES ARCHIVE |
| NOVEMBER
09 |
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ST
DAVID'S PARTNERSHIP
St David’s in Cardiff instantly established itself as
the region’s key retail destination and integral to
the shopping heart of the city. RLI talks to Caroline Kirby,
Property Director, and Joanne Skilton, Retail & Leasing
Director with Capital Shopping Centres |
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PARFOIS
Parfois is finding the key to customer retention is to guarantee
a fresh and exciting range that is regularly updated. International
Business Development Manager Filipe Correia talks about this
and the brand’s sustained growth |
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NEW
LOOK
Celebrating its 40th Anniversary year, New Look continues
to tap into the Zeitgeist with fun, energetic and individual
fashions. Here, Chief Executive Officer Carl McPhail talks
to RLI about the brand’s plans for growth and the importance
of staying one step ahead of the game |
| OCTOBER 09 |
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AEDAS
David Roberts, Chief Executive Officer Asia of Aedas, talks
to RLI about the practice’s continued innovation in
leading global design and the importance of recognising, and
taking advantage of the opportunities that the global recession
has presented |
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BETU
As Hong Kong fashion retailer Betu continues to develop and
evolve its offer to meet customer’s changing desires,
Billy Tung, Director of Tungtex Group (Retail) and Fiona Cheung,
General Manager (Retail), talks to RLI about the brand’s
ongoing roll-out of improvements. |
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NOBU
In two decades, celebrity chef and restaurateur Nobuyuki Matsuhisa
has created a global brand with NOBU, renowned for its amazing
menu, beautiful décor and superior dining experience.
Today, he shows no sign of slowing down as he plans his next
raft of openings and takes that big ‘next step’… |
| SEPTEMBER 09 |
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GRANGE
HOTELS
The opening of its new hotel at St Paul’s in London
heralds a new step in the evolution of Grange Hotels. Damon
Goldsmith, Assistant Director of Sales, talks to RLI about
the company’s solid performance, its search for new
and exciting opportunities and the importance of listening
to the customer |
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TIMBERLAND
Having successfully launched its striking new store in Westfield
London, Mike Lynskey, European commercial Director of Timberland,
talks to RLI about the brand’s unique position in the
market, its innovative and eco conscious product range and
its desire for growth |
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THOMAS
PINK
Renowned the world over for its stylish, quality offer, Thomas
Pink continues to explore opportunities for development and
growth. President and CEO Jonathan Heilbron talks to LIaM
MALONIE About the company’s reputation as a leading
international brand |
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| JULY/AUGUST
09 |
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ISG
Having established a reputation for the very highest standards
throughout an extensive portfolio, ISG has entered a new phase
of evolution. Here, Managing Director of ISG Cathedral, Darren
Hill and John Mawhinney, Director of Retail Solutions, talk
about the recent rebrand of isg cathedral and its desire for
continued growth |
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SWAROVSKI
For over 100 years, Swarovski has developed
its supreme mastery of precision-cutting, to become the world’s
leading producer of cut crystal, genuine gemstones and created
stones. Here, RLI talks to Robert Buchbauer, a member of the
Swarovski’s Executive Committee |
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VINCCI
Having wowed customers throughout Asia and the Middle East
with its contemporary, fun fashion and affordable prices,
Vincci now plans to introduce its stylish offer to a wider
international audience. Executive Director CY Cheong talks
to RLI about his plans for growth |
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| JUNE
09 |
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GPL
RETAIL DEVELOPMENT SOLUTIONS
Having introduced an innovative new approach to the US store
expansion process, Graham Luck, founder and Principal, GPL
Retail Development Solutions, talks about his company’s
desire to assist companies from around the world with their
entry into the American market |
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PELICAN
HILL
An
elegant new luxury resort in an idyllic South California location,
The Resort at Pelican Hill has already won a number of prestigious
accolades. RLI talks to Ralph Grippo, President of the Irvine
Company Resort Properties, about his company’s approach
to customer satisfaction and that all-important ‘wow’
factor |
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CHALHOUB
GROUP
A
family-owned operation that has grown to become
a major force in the Middle East retail market and Distribution
Market, The Chalhoub Group is facing the current economic
crisis head-on with its customer-centric development strategy.
RLI talks to Joint CEO Patrick Chalhoub to find out more… |
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| MAY
09 |
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PIAGET
Having
enjoyed a record year in terms of growth, luxury watchmaker
Piaget looks to the future with great optimism. CEO Philippe
Leopold-Metzger talks to RLI about the brand’s winning
philosophy and its plans for expansion through new stores
in Asia and the Middle East |
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PAPA
D'ANJO
A
beacon of style and quality, Papo d’Anjo has been producing
well-made children’s clothing for the past 14 years.
Company founder Catherine de Monteiro barros talks to RLI
about the brand’s commitment to design and consistency,
new openings in London and plans for the Asian market |
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| APRIL
09 |
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CAMINO
REAL
An
iconic Mexican brand, Camino Real Hotels is drawing upon
40 years of experience to face today’s tough economic
conditions.
Vice President Ignacio Pérez Cárdenas talks
about the importance of meeting customer’s expectations
to provide an experience that will never be forgotten |
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MAMAS
& PAPAS
Luisa
and David Scacchetti, co-founders of Mamas & Papas, talk
to RLI about their brand’s impressive new store design
concept, unveiled at its latest UK stores in Belfast and London,
and about its continued drive for major openings in the Middle
East |
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| MARCH
09 |
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OASIS
Having
launched its new design concept to much acclaim, Oasis is
now focused on an extensive programme of refits, as well as
plans for a huge international store roll-out. Retail Operations
Director Ian Wallis talks to RLI about this next stage of
evolution and the importance of remaining true to brand values |
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HILTON
LUXURY HOTELS
Amar
Lalvani, Global Head, Luxury & Lifestyle Brand Development
with the Hilton Family of Hotels, talks to RLI about the challenge
of driving the expansion of group’s luxury offer and
the importance of maintaining the extraordinarily high standards
that are synonymous with the family name. |
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| FEBRUARY
09 |
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BEST
WESTERN
Best
Western International continues its drive to produce hotels
of comfort and quality, expanding its portfolio into new territories.
Although the market remains tough, CEO David Kong is ready
for the challenge and sees 2009 as a year of great opportunity
for the brand. |
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FAIRMONT
KidZania
offers a truly revolutionary take on edutainment with an amazing
selection of role-playing activities that enthral and excite
children of all ages. |
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| JANUARY
09 |
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KIDZANIA
KidZania
offers a truly revolutionary take on edutainment with an amazing
selection of role-playing activities that enthral and excite
children of all ages. |
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DESIGUAL
Revolutionary
Spanish fashion brand Desigual has taken Europe by storm with
its distinctive patchwork and colourful offer. Now the forward-thinking
label is planning to introduce its philosophy to a wider audience.
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| DECEMBER
08 |
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MUSTO
Dressed
for the roughest of seas, Musto finds itself perfectly placed
for expansion in 2009. Here, Chief Executive Andy Towne talks
about the brand’s innovative new design concept, its recent
opening in Brighton and plans for much, much more. |
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GAMESTOP
Having
firmly established itself in the US and Australia, GameStop
is growing aggressively throughout Europe and is now setting
its sights on new and exciting markets. RLI talks to James Kirk,
Managing Director Europe and Vice President for GameStop Inc
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| NOVEMBER
08 |
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SACOOR
With
20 years in the fashion market, Sacoor Brothers has achieved
an important role in the fashion business, defining new trends,
delivering fresh products and services and creating brand awareness. |
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HARVEY
NICHOLS
Everyone
knows Harvey Nichols; the beloved Knightsbridge brand has fast
become a truly global phenomenon. Commercial Director Patrick
Hanly talks to RLI about the luxury retailer’s most recent
opening |
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| OCTOBER
08 |
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GERALD
DAREL
French
fashion leader Gerard Darel continues to its international expansion
whilst maintaining an ethos of quality in all things
and value for all. |
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LULU
Lulu
Australia hits the UK and Ireland with a bang, promising a refreshing
take on fun fashion. Mark Shea, Managing Director of the brand’s
retail partner Poppyjack Ltd, talks to RLI about the much-awaited
launch and the company’s plans for expansion |
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| SEPTEMBER
08 |
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LITTLEMISSMATCHED
Kooky
and creative, four year-old innovator LittleMissMatched has
signed a capital funding deal that will see the company achieve
its immediate growth plans. |
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SOVEREIGN
HOSPITALITY HOLDINGS
Newly-established
and with an unshakeable foundation of trust, reliability, transparency
and innovation, Sovereign Hospitality Holdings has embarked
upon an impressive and ambitious development plan |
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| JULY/AUGUST
08 |
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HAND
PICKED HOTELS
Having
expanded its portfolio recently with the acquisition of three
new properties, luxurious country house hotelier Hand Picked
Hotels has its sights set firmly on continued growth. RLI talks
to Chairman and Chief Executive Julia Hands. |
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LIMITED
BRANDS
Optimistic
in the face of a challenging market, limited brands shares the
company’s strategy for addressing the current financial
climate, the continued expansion of the group's portfolio and
the importance of embracing diversity
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JUNE 08 |
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BEN
SHERMAN
Ben
Sherman is perhaps the quintessential British pop culture icon,
representing over 40 years of cultural innovation. Today, the
company is extending its reach into new territories, having
been embraced by fashionistas worldwide. |
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| MAY
08 |
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THORNTONS
Thorntons
holds an enviable position as one of the leading brands throughout
the UK, providing a premium product with the very highest standards
of service and quality. Here, CEO Mike Davies lifts the lid
on ‘the art of the chocolatier’
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STEVE
& BARRYS
From
humble beginnings on the campuses of America, Steve & Barry’s
has grown rapidly to become a firmly established retail empire.
RLI talks to the company’s President, Andy Todd, about
the brand's commitment to providing high-quality innovative
products at a fair price |
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| APRIL
08 |
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HOUSE
OF FRASER
RLI
talks to Peter Horrix, Director of Store Development with House
of Fraser, about the chain’s current expansion and refurbishment
programme, and the importance of a continually evolving design
ethic in the quest for ultimate customer satisfaction
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MAMAS
& PAPAS
Mamas
& Papas has embarked UPon an exciting journey, taking a
once-humble independent nursery store and turning it into a
truly global phenomenon. Deputy Chief Executive Richard Faulkner
talks about the company’s new openings across the UK and
Middle East
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| MARCH
08 |
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BUILD
A BEAR
Based
upon the simple premise that the retail experience should embrace
fun, whilst making an emotional connection with the customer,
Maxine Clark, Founder and Chief Executive Bear of Build-A-Bear
Workshop, has seen her company exceed expected growth.
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KEMPINSKI
HOTELS
Kempinski
Hotels is entering a period of significant change as the group
prepares to open a further 50 hotels over the coming five years.
Here, RLI talks to Senior Vice President Mike Haemmerli about
the evolution of a true market leader. |
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| FEBRUARY
08 |
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HOBBS
LTD
Nicolas
Samuel, CEO of Hobbs Ltd, talks to RLI about the brand’s
early first steps on the international expansion trail and the
importance of a clear and focused approach, whilst explaining
that the only way to successfully ride the rapids of economic
downturn is to maintain high standards of quality and customer
care
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N
BROWN GROUP PLC
Established
direct home shopping retailer N Brown Group Plc has experienced
a number of major changes in the past 140 years and, with the
increasing emphasis on Internet shopping, continues to adapt
and evolve. Here, RLI talks to the group’s CEO, Alan White
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| JANUARY
08 |
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MATALAN
Writing
exclusively for RLI, Mike Petty, Director in the Retail and
Consumer practice at independent executive search firm, Warren
Partners, talks to the Chief Executive of one of the UK’s
best known retailers about getting it right during that crucial
bedding-in period. |
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JONES
LANG LASALLE
Whilst
India clearly holds great potential for an exciting new era
of hotel development, RLI catches up with Peter Barge, CEO of
Jones Lang LaSalle Asia Pacific and Chairman of Jones Lang LaSalle
Hotels, in HOng kong to share his thoughts and beliefs on why
it is imperative that we learn from the lessons of the past
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