Page 26 - #195 Dec2024/Jan2025
P. 26

Keeping it




       in the Family





       Different from the beginning,
       the Boodles story began in 1798
       and has since been steered by six
       generations of the same family
       for the past 226 years. Here, we
       spend some time with company
       Chairman Michael Wainwright
       to speak about the continuing
       evolution of the business and how
       Boodles keeps innovating well into
       its third century of operation.


                                                                                                                                  1
             hile the Boodles background is a story
       Wabout a fine jewellery company, it is
       also a story about people exhibiting a passion
       for jewellery, overcoming adversity and fulfilling
       long held ambitions to take the business from
       its roots to the blossoming international
       reputation it has today.                                                                                                                                               2
        Operating an exclusive portfolio of ten stores,
       nine in the UK across Chester, Leeds, Liverpool,                                                                          stores, such as the recent expansion in Leeds,”
       London and Manchester, along with one in Dublin,                                                                          comments Wainwright.
       Boodles want to maintain their portfolio premise                                                                           In terms of its lifespan, social media has only
       of remaining exclusive as well as inclusive.                                                                              existed for a marginal period in the history of
        Half of their store fleet lies in London, including                                                                      Boodles, but  it is something  they have fully
       their Bond Street shop, which the Chairman feels                                                                          embraced as it continues to maintain its niche
       is a key location for them as it is situated on one of                                                                    market position and looks to grow it.
       the three principal shopping streets for jewellery                                                                         Operating in the high-end jewellery market,
       in the world, along with Place Vendome in Paris                                                                           Wainwright explains that Instagram offers
       and Madison Avenue in New York.                               such as New York in the US, Quinta de Lago                  Boodles the best medium to portray their brand
        Their most recent opening was in Leeds at                    in Portugal, Monaco and Doha in Qatar. Our                  story and products, as the platform allows them
       Victoria Quarter in 2021 and this site has just               customer base is still heavily British, but we              the opportunity to market their pieces through
       more than doubled its trading space, from                     are making strides to change this and give the              exquisite content and beautiful films.
       1,200sq ft to 2,700sq ft. The additional space                brand a name in international markets.”                      The topic of sustainability is not a new one,
       will  offer not just an  increased  selling  area,              The core way the business is looking to                   but it is an area that Boodles takes incredibly
       but also a new entertainment room, tying                      grow and evolve is through the implementation               seriously and for a jewellery company, they
       perfectly into the company’s recent focus on                  of events, whether their own events or                      embraced it very early on. The gold they use   3
       the importance of client entertainment.                       sponsorship of others. Examples of the latter               all comes from a Single Mine Origin, meaning   Main Picture: Victoria Quarter, Leeds, UK
        This added entertainment space, known                        are their sponsorship of the Cheltenham Gold                the entire process is controlled, starting from   1-2. Bond Street, London UK  feels that while there are many challenges
                                                                                                                                                                    3.  Victoria Quarter, Leeds, UK
       as The Rose Garden Suite, is located on the                   Cup, the Chelsea Flower Show, the Royal Ballet              production at the mine, through the smelting                           they continue to face, history has shown that
       second floor and features a beautiful palette   WE SELL VERY   and the Salon Privé.                                       and refining processes to delivery of the gold                         despite world events or market conditions,
       of  dusky rosebud pinks and  sage greens,   VALUABLE, PREMIUM   “Sponsoring these events allows the Boodles               at the Boodles workshops. When it comes to   and enjoyment as they try to make customer   there is a portion of people who will continue
       inspired by the Yorkshire countryside. The   PRODUCTS AND YOU   name to be more recognised in the UK and                  diamonds, Boodles has been sourcing directly   interactions fun, slightly quirky, or whimsical.   to buy jewellery, because they love it.
       suite maintains the distinctive Boodles brand   CANNOT DO THAT ON   on the global stage, but we also use them as          from specific mines, including the renowned   However Wainwright feels there is a far more   “As we look to expand our name
       aesthetics while offering an exclusive setting   JUST FUN ALONE... YOU   entertaining vehicles for our VIP customers. It   Cullinan Mine in South Africa, for several years.   serious one that is important for their business,   internationally, it has become more apparent
       for hosting highly personal experiences,   MUST HAVE INTEGRITY   allows them a gorgeous day out, with Boodles             Their “Peace of Mined” collection is crafted   which is integrity.     to me than ever how important our staff
       including private dinners curated by renowned   TO SELL THE BEST.”  at the heart of it and it also allows us a rare       around the idea of complete  transparency,   “We sell very valuable, premium products and   is and the quality that they possess. It is
       chefs, or champagne and canape evenings.  Michael Wainwright  commodity, time with our customers. Any                     enabling customers to know exactly where   you cannot do that on just fun alone. Of course   they who will build the brand, whether it is
        “Since I last spoke to you, we are now fishing   Chairman of Boodles  company can advertise to their heart’s content,    their diamond came from - from the moment   this is important as you must offer an experience   customer-facing staff or people in non-sales
       in overseas ponds far more,” explains Michael                 but there is nothing like word of mouth and                 it is unearthed to the moment it arrives in a   in today’s retail world, but you must have integrity   roles, moving forward and I look forward
       Wainwirght, Chairman of Boodles. “We are                      these events provide an excellent opportunity               Boodles showroom.                  to sell the best,” Wainwright highlights.  to seeing what they achieve in the years to
       now hosting major pop-up events in locations                  all-round. This is now being reflected in our                The ethos of the company is that of family   As he looks to the future, the Chairman   come,” Wainwright concludes.


       26 RETAIL & LEISURE INTERNATIONAL DECEMBER 2024/JANUARY 2025                                                                                                                DECEMBER 2024/JANUARY 2025 RETAIL & LEISURE INTERNATIONAL 27
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