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* Pictures: Created by Scott Waldron,
        AI-generated conceptual images for
        inspiration and reference purposes only;
        they do not represent actual stores.





















       SPECIAL FEATURE - AI


       How Retailers




       can use AI in the

                                                                              than one idea can be explored, so that the
                                                                              decision maker has multiple options to choose
                                                                              from. It also means that the weakest ideas can
                                                                              be ruled out at the early stage before time and
       Creative Process  money is invested in developing them further.
                                                                                                                                                                                                        creative teams to imagine new ideas, which they
       There is still a degree of confusion, misinformation and fear regard-  BRIEFING AND BUY-IN                                                                                                       then  execute using  their  skill  and  experience.
       ing AI, with regular headlines about the risk it poses to jobs, as well   One of the key benefits to AI in the creative                                                                          One example of how this partnership between
       as safety concerns and worries about its potential misuse. But, when   process is that it is an efficient way of getting                                                                         AI and human skill can work best is in the
       handled correctly, AI can open up a world of possibilities and act as a   an entire team on the same page from the very                                                                          photography stage of a creative campaign.
                                                                                                                                                                                                        The fashion brand Mango recently shot and
                                                                              beginning. Traditional methods are dependent
       vital tool in the creative process. In this article, Scott Waldron, Head   on a person or team’s ability to communicate                                                                          released a new product range using AI, which
       of IPOS CREATE, explains how AI can be used to spark creativity in     an idea to the decision makers then continue                                                                              on first look was hard to distinguish from a real
       the retail sector.                                                     the concept through to completion. What                                                                                   photoshoot. One option would be to take this
                                                                              might make perfect sense in the creative’s                                                                                back a step and use a similar approach, but
        n the retail industry, boundaries are   Mood boards are traditionally used at this   own mind can be open to interpretation and                                                                 purely for the planning stage. The creative team
       Iconstantly pushed to allow new  ideas to   early stage to collate inspiration and present   mistranslation in the process. With AI, images                                                      could use generative AI to spark ideas for the
       come to life. Retailers pivot with every season,   options for the direction of the campaign.   of the concept can be seen and discussed                                                         styling, location and lighting, in a similar way
       adapting to ever-changing consumer needs and   However, these are typically based on existing   before any work begins, ensuring everyone is                                                     to mood boards but with a real-life illustration
       interests to  captivate their  target audiences   assets  and  use  other  brands  as  reference   aligned from the start and allowing agencies to                                               of the end result. This can help the team to
       and  win  a  bigger  share  of  the  market.  New   points. Generative AI is a fantastic alternative   bring clients into the process at a much earlier                                          curate the photoshoot so that the shoot itself
       ideas have been vital to the sector’s evolution   for mood boards; it enables creative teams   stage.                                                                                            is more efficient and impactful, helping to show
       since the beginning, but coming up with a new   to present a bespoke example of how the   It can also improve buy-in, as decision makers                                                         the model, stylist, director and the entire team
       concept in an increasingly crowded market can   campaign is going to look and lets them play   on the client side can see what the campaign                                                      what they are working towards.
       be difficult and executing a campaign through   with different ideas, tailored to the DNA   will look like before they invest time and money                                                       Seeing AI as a tool in the creative process,
       to launch can present even more challenges.   of a brand as well as giving multiple options   into creating it. This allows brands to take bigger                                                rather than as competition, can help creatives
       The following tips showcase how AI can help   to choose from. It also gives creatives the   risks with bolder campaigns that they might have                              the theme could exist   and retailers to start new conversations
       at each stage of the journey, from concept to   freedom to conceive and art-direct the seed of   otherwise avoided, as well as helping to create a                      across every touchpoint of the   and spark new ideas. AI only works from a
       completion.                        an idea as well as refining it before sharing with   smoother creative process without any surprises                             consumer journey, without the need   finite number of resources - but the human
                                          others. It is possible to enter a relatively messy,   as concepts begin to take shape.                                    to produce an expensive photoshoot or build   imagination  is  limitless.  AI  should  never  be
       USING AI FOR IMAGINEERING          early-stage concept into a generative AI tool,   One example of this was in the campaign   AI ALLOWS US TO REFINE IDEAS   physical prototypes. This meant that everyone   used to replace a skilled human during the later
        The ideas phase of a new creative campaign   then extract it and apply human knowledge to   concepts IPOS created for the ‘Fila Love’   BEFORE THEY EVEN LEAVE THE   was aligned and bought into the campaign   stages of a process, as this is what keeps things
       can be one of the most time-consuming and   refine it and rework it.   campaign. We wanted to demonstrate how              DRAWING BOARD, ALIGNING           from the beginning.                 exciting, authentic and helps to feed future data
                                                                                                                                  TEAMS AND FREEING UP
       expensive parts of the process for brands.   Generative AI can bring a concept into   the theme of ‘Fila Love’ could be applied to   CREATIVE ENERGY FOR BOLD,                                   sets that are vital to the evolution of AI models.
       Whether this is handled by an in-house creative   fruition in a way that would otherwise take   retail outlets, shop windows, digital campaigns,   GROUNDBREAKING CONCEPTS.”  COMBINING AI WITH HUMAN SKILL  But,  by  combining  the  two  together,  new
       team or a specialist agency, coming up with a   many weeks or months and a large team to   adverts and social media. Using AI, we created                      Rather than being seen as a threat, AI should   concepts can come to life, pushing boundaries
       new  idea  presents a  number  of  challenges.   achieve. The time it saves means that more   a  series  of  images  that  demonstrated  how   Scott Waldron  be viewed as an evolving tool that can help   and ultimately achieving greater results.
                                                                                                                                  Head of IPOS CREATE

       48 RETAIL & LEISURE INTERNATIONAL DECEMBER2024/JANUARY 2025                                                                                                                  DECEMBER2024/JANUARY 2025 RETAIL & LEISURE INTERNATIONAL 49
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