CVS is offering a proprietary solution that will read prescription information aloud at all of its pharmacy locations.
The drugstore giant is making a feature called “Spoken Rx,” which it developed in collaboration with the American Council of the Blind, available at its nearly 10,000 pharmacy locations nationwide, including the more than 1,700 CVS Pharmacy locations within Target. Designed for customers with visual impairments and who cannot read standard print labels, Spoken Rx allows customers to have their prescription information read aloud. It is available at no extra cost to shoppers.
The Spoken Rx feature is available in the CVS Pharmacy app and is accessible using Voiceover for iOS, or self-voicing with Siri or Google Assistant on a smartphone. It can read a specific type of label which is affixed to the bottom of each prescription container for customers who have enrolled in the program.
When these RFID (radio-frequency identification)-enabled labels are scanned using the Spoken Rx tab in the CVS app, prescription information, including patient name, medication name, and directions, will be read aloud in either English or Spanish. CVS bases the solution on a platform from digital identification and security technology provider Identiv Inc.
