The food delivery company has today announced a major global expansion of its ‘Signature’ service for restaurant partners across the UK and international markets.
‘Signature’ enables customers to order delivery, as well as Pick up (Deliveroo’s click and collect service) and Table Service via restaurants’ own websites and apps, whilst allowing restaurants to benefit from Deliveroo’s expertise in logistics and food delivery. A selection of global restaurant partners are now live with Signature including: Nando’s, PizzaExpress, wagamama and Wingstop as well as independents such as Patty & Bun, The Athenian, The Breakfast Club and Fat Hippo.
Deliveroo has developed two products under the Signature service, each tailored to the needs of restaurant partners: a logistics and customer service solution where Deliveroo completes food delivery orders made through restaurants’ own channels, and a full-stack end-to-end solution which also includes website design and support from Deliveroo.
The solutions are designed to give restaurant partners the opportunity to build a direct relationship with their customers, grow their online business and allow restaurant partners to embed Deliveroo’s industry-leading logistics and customer service functionality in their online channels.
Stephen Goldstein, EVP Restaurants at Deliveroo says: “We are pleased to announce the expansion of Signature across the UK and international markets and build on Deliveroo’s position as the leading provider of online food delivery services. Enabling customers to order delivery via restaurants’ own channels is a compelling proposition for our partners and deepens our relationships with these partners.”