The kiosks will allow customers to check-in, receive their boarding pass, choose seats on board and drop off their bags.
The 32 self-service bag drop machines and 16 check-in kiosks can be controlled completely by personal mobile devices without touching the screens; providing a safe and convenient airport experience. The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. New services have also been added to allow passengers to make payments for ancillary purchases, such as additional baggage allowance, directly at the kiosks.
The self check-in kiosks, placed at the Economy check-in area in Terminal 3, complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the experience in Dubai. More kiosks are planned for the First and Business Class check-in area.
The smart contactless experience continues on board with digital menus available on the Emirates app allowing customers to browse the menus on their personal devices both online and offline; as well as on Emirates’ Wi-Fi portal without needing to purchase a Wi-Fi package.
