Page 20 - RLI May 2019
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ExcEEd Your                                                                                            Dubuis, Andreatta believes that the most important thing
                                                                                                                                 When  it  comes  to  the  social  media  output  of  Roger

                                                                                                                               is  to  be  consistent.  He  wants  the  company  to  become
                     ExpEctationS                                                                                              more  focused  in  this  area,  and  that  streamlining  the
                                                                                                                               message  is  of  key  importance.  Instagram  is  the  social
                                                                                                                               network where the brand expresses its messages directly
                                                                                                                               to the client through creative content, but they are also
                                                                                                                               looking at other apps such as LinkedIn and WeChat.
                                                                                                                                 So why does he think customers are loyal to the brand
                                                                                                                               and what does he consider to be the key drivers behind
                                                                                                                               the success of Roger Dubuis?
                                                                                                                                 “I  think  it  has  to  do  with   “Being one of the smallest Brands
                                                                                                                               reassurance. When a customer
                                                                                                                               finds what they like, it can be   in the richemont group, we need
                                                                                                                               difficult  to  jump  ship  into  a   to catch up with the others and
                                                                                                                               brand that they do not know
                                                                                                                               and  trust,  as  an  alternative   we are looking to accelerate our
                                                                                                                               brand may not represent them   openings. we plan to open another
                                                                                                                               or their values. We have built
                                                                                                                               customer  loyalty  be  creating   five to six this year, with the first
                                                                                                                               not  only  a  product,  but  an   one opening very soon in london
                                                                                                                               entire  experience  that  goes
                                                                                                                               with  the  brand  that  makes   on Bond street”
                                                                                                                               people want to come back.”
                                                                                                                                 Since beginning with the company at the start of December,
                                                                                                                               Andreatta has worked a lot on the branding and the positioning
                                                                                                                               of the brand, and he feels the brand can be summed up by the
                                                                                                                               word excess. This represents what the brand is about, this idea
                                                                                                                               that the company will always go beyond and look to exceed
                                                                                                                               expectations in everything they do.
                                                                                                     Monaco BoutiquE             The challenge facing the recently-installed CEO is that of
                                                                                                       Montecarlo, Monaco
                                                                                                                               continuing the good work that has gone before, to maintain
                                                                                                                               this and even exceed this in the future.
                                                                                                                                 “We want people to experience and approach the brand
                                            Brave,  bold  and  technically  sophisticated,  Swiss  watch                       and  understand  the  fact  that  we  are  really  different  from
                                            manufacturer Roger Dubuis is governed by an audacious                              anybody else in the watch market. So I encourage whoever
                                                                                                                               has  any  curiosity  for  this  amazing  world  Roger  Dubuis  is
                                            mindset that drives innovation while cultivating profound                          representing to get closer to us, it will be worth their while,”
                                                                                                                               Andreatta concludes.
                                            respect for traditions. Here, RLI spends some time with

                                            company CEO Nicola Andreatta to learn more about the
                                            brand and what its future plans are.





                                ince  its  founding  in  1995,  the  company  has   In  the  last  year  new  boutiques  have  been  in  very
                                consistently  pushed  technical  boundaries  and   specific  places,  in  locations  that  capture  local  crowds
                                shown an unswerving commitment to boldly go   but  are  also  seen  as  key  tourist  destinations.  These
                         Swhere no other watchmakers have gone before.  new  boutiques  were  opened  in  Monte  Carlo,  Monaco                                                SHinSEGaE BoutiquE
                           Roger  Dubuis  timepieces  bear  the  unmistakable  imprint   in  the  south  of  France  and  in Aspen,  a  highly  affluent                       Seoul, South Korea
                         of  an  effervescent  and  passionate  approach  to  design  that   destination. In Asia, the company also added locations in
                         supersedes  constraints  and  conventions.  Materials,  shapes,   Xi’an, China World and Korea, where they already have
                         colours and components are the golden threads masterfully   a strong presence.
                         woven into a vivid tapestry of exhilarating, avant-garde designs.  “Being one of the smallest brands in the Richemont Group,
                           The  company  divides  its  effort  between  retail  and   we need to catch up with the others and we are looking to
                         wholesale, the company has thirty points of sale, and these   accelerate our openings. We plan to open another five to six
                         thirty  retail  stores  are  situated  around  the  world,  along   this year, with the first one opening very soon in London on
                         with a total of 150 wholesale partners. Roger Dubuis has   Bond Street,” says Andreatta.
                         a  presence  in  the  US  and  South  America  along  with  a   Looking ahead, new markets for the business will also be
                         large presence in Asia, and plans are in place to continue   in Asia in locations such as Vietnam, Malaysia and Australia.
                         developing worldwide in the next two to three years.  Places where the luxury world is developing very fast are the
                           “The brand was created 25 years ago and this year has been   next targets in terms of geographical presence.
                         the best ever for the company,” explains Roger Dubuis CEO   To keep the company at the very pinnacle of the watch-
                         Nicola Andreatta. “There was not a better year for me to join the   making sector, combined with the complexity of what they
                         business, as our message is resonating very well with our existing   produce,  the  development  cycles  are  very  long  and  they
                         clients and with new prospects in general because we have seen a   don’t always end with a solution. To this end, the company
                         large growth in terms of customers and new customers choosing   must always have a constant flow of different projects that
                         the brand, so we are definitely doing something right!”  they manage concurrently at the same time.

        20 RETAIL & LEISURE INTERNATIONAL MAY 2019                                                                                                                                               MAY 2019 RETAIL & LEISURE INTERNATIONAL 21
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