Page 43 - RLI September 2019
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SPECIAL FEATURE: EATERTAINMENT


                     Next Level Dining                                                                                         VoICEBoX                                         PEAKY BLInDERS






           A fast-growing trend in the industry, the interest in eatertainment continues to take hold

             and brands are placing a greater emphasis on food and beverage to capture customer
        interest. Here, RLI takes a closer look at this rising phenomenon, analysing how it all started
           and what has caused it to become such a breakout term among millennials. We will also

             highlight some of the key examples of eatertainment that exist in the current market.




                                                                                                                               ThE RISE oF EATERTAInmEnT                      “It’s part of a bigger trend where people want to go out and
                                                                                                                                 In her article, ‘Inside the Rise of Eatertainment Dining’,   have an evening and an experience at one – dinner, drinks, and
         PUnCh BoWL SoCIAL                                                                                                     beyond just mini golf or movie theatres with concession-  New York-based Barcade, one of the original arcade bars.
                                                                                                                                                                            games all under one roof,” says Paul Kermizian, CEO of Brooklyn,
                                                                                                                               Mary Avant  explains  that  the  concepts  in  this  space  go
                                                                                                                               stand snacks. Instead they’re a mashup of high-quality food,
                                                                                                                                                                              “Millennials  really  seek  out  and  consume  experiences,”
                                                                                                                               beverage,  and  entertainment  –  a  one-stop  shop  where
                                                                                                                                                                            says Robert Thompson, CEO of Punch Bowl Social, a “social
                                                                                                                               experience-seeking consumers can go for premium meals,
                                                                                                                                                                            pong  to  bocce  ball  and  bowling. “When  the  largest  buying
                                                                                                                               fun  activities,  and  the  chance  to  connect  socially  with   emporium” featuring everything from arcade games and ping-
                                                                                                                               friends and family.                          segment speaks, most of the consumer-facing retail world listens.”
                                                                                                                                 It is now the consensus that Millennial’s love to dine out,   But  millennials  aren’t  the  only  ones  interested  in  the
                                                                                                                               and  according  to  a  study  by  Bankrate.com,  the  average   eatertainment segment. According to a survey conducted by
                                                                                                                               Millennial eats out five times a week. However, due to this   food industry market research firm Datassential, nearly 60 per
                                                                                                                               frequency of eating out, they are becoming pickier about   cent of all consumers said they were interested in visiting an
                                                                                                                               where they to choose to spend their precious time and   eatertainment concept, while 30 per cent of consumers said
                                                                                                                               hard-earned money. Millennials would much prefer to pay   they had already visited one. More specifically, around 40 per
                                                                                                                               for an experience than a product.            cent of those surveyed said they were interested in visiting an
                                                                                                                                 According to Jeff Fromm and his article, ‘Eatertainment   arcade bar, bowling restaurant, or social emporium, while 26
                                                                                                                               Venues Serve up the Right Recipe to Attract Millennials’,   per cent were interested in visiting a golf entertainment venue.
                                                                                                                               this is why these venues are gaining steam with younger   Though growing rapidly, the eatertainment segment isn’t
                                                                                                                               consumers.  These  restaurant/bar/gaming  establishments   necessarily new. Its true beginnings came with arcade and
                                                                                                                               take an ‘old school’ spin on socialising. Guests gather to eat,   gaming concepts like Chuck E. Cheese’s and Dave & Buster’s
                                                                                                                               drink and play games like shuffleboard, marbles, Skee-Ball,   in the late ’70s. Over the last handful of years, however, new
                                                                                                                               ping pong and vintage arcade games. As millennials seek   concepts have popped up and taken eatertainment to the
                                                                                                                               out unique and share-worthy experiences, eatertainment   next level in hopes of meeting millennials’ demands for a
                                                                                                                               venues are the ultimate one-stop shop.       more elevated experience.
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                                                                    ood is no longer an afterthought at some of the world’s most
                                                                    exciting attractions. Instead, it is becoming a key part of the visitor
                                                                    experience. Whether it’s themed food, food-based experiences or
                                                            F food festivals, eatertainment looks like it is here to stay.
                                                              A lot can be, and has been, said about modern-day consumers: They crave
                                                            experiences rather than goods; their tastes are increasingly sophisticated; they’re
                                                            seeking quality, value, and, above all, convenience. In short, they want it all. And
                                                            when it comes to food and entertainment, it looks like they’re getting exactly what
                                                            they’ve asked for thanks to the rise of the “eatertainment” industry.
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