Page 4 - February 2020
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who’s who in retail


















                                                                       MEETS

                                                             Sébastien





                                                             Bismuth








                                                              PRESIDENT OF JENNYFER


        Q. What are your key objectives over the next 12 months?  that are different to business, that’s why I really admire Jack Ma, who
        A. After transforming Jennyfer’s brand image, nowadays we are 100   has opted to retire, and his speech that says that for each age we need
        per cent focused on the transformation process of the product. We   to have a different mission in life, this resonates with me.
        came from segmented equipment products to collections that answer
        to equipment needs but with a modern streetwear style that goes with   Q. What do you make of social media and its prominent rise
        capsule collections that add dynamics to the offer all season long. We   in importance over the last few years?
        are ending the mutation from a classic clothing brand to a market place   A. We can ask ourselves about the sense of the educational role of
        with our own phygital brands.                         social media or we can accept that it’s a new way of leisure, like TV has
                                                              been for a long time. For sure the new media has its limits, all media
        Q. Have the economic struggles across the market in recent   does, but its extraordinary advantage is its independence, as it cannot
        years had any impact on the business?                 be controlled by a group. These forms of social media are breaking
        A.  Yes,  the  crisis  delayed  the  renovation  of  stores,  the  digital   the  barriers  and  give  direct  and  interactive  access  between  people,
        innovation and it has complicated talent recruitments, these are the   communities, and influencers and give the opportunity to people to do
        keys to success.                                      big things without passing by classic media and spending lots of money.
                                                              It is an extraordinary trampoline!
        Q.  What  key  leadership  skills  do  you  feel  are  the  most
        important in the current retail climate?              Q. What would you consider to be your career highlights?
        A.  I  believe  the  most  important  leadership  skills  are  having  an   A. In terms of innovation, without doubt I highlight the Undiz Machine
        entrepreneurial spirit, having the vision of society evolution, having an   creation (delivery system through tubes) and in terms of human and
        excellent expertise in his/her area/domain and then finally, I believe   social experience I want to highlight the adventure I am leaving with all
        having a sense of humanity is important, as nowadays it’s a key factor   DCM Jennyfer employees. We are all in the same “boat” with a unique
        to motivate and make the enterprise more dynamic.     objective: the desire of transforming and polishing this brand, who still
                                                              has many things to say to the textile market, and that nowadays has
        Q. As  a  leader,  when  making  key  strategic  decisions,  what   a top place in the 10-18 year-old age range bracket, proving that the
        proportion of the decision do you feel is fact-based and what   physical market is still alive and kicking!
        proportion is instinctual?
        A. There are a lot of decisions based 100 per cent on factual results   Q. How are you feeling about the 12 months ahead?
        and we cannot fight things when they are factual. However, the most   A. I’m facing this 12 months ahead with much more energy and good
        difficult  decisions  that  I  have  taken  during  my  career  have  all  been   ideas than the past 12 months.
        based on intuition.
                                                              Q. Do you have any words of warning for the industry?
        Q. Can a leader be transformational and authentic, and who   A. The number one warning is arriving to be more responsible with
        is your favourite example of such a leader?           our planet and improve the production conditions.
        A. Yes, I agree that a leader can be transformational and authentic. It is
        quite difficult to answer this question; we all have the same successful   Q. Any final thoughts or anything else you would like to add?
        enterprising examples in mind like Apple, Alibaba or Tesla, of which   A. In terms of naming, we have changed from Jennyfer to Don’t Call
        their leaders have an exciting point of view of business and of life. For   Me  Jennyfer  and  today  we’re  moving  to  DCM  Jennyfer.  But  this  is
        me, the leader that really inspires me is that kind of chief executive that   only “marketing”, the real transformation of the brand is being done
        rises up and stops running around profits and moves to other things   through the value “zéro etiquette”, no stereotypes.


        04 RETAIL & LEISURE INTERNATIONAL FEBRUARY 2020
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