Page 34 - February 2021
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TECHNOLOGY PROFILE | ART SOFTWARE GROUP
Adapting To
A New World
or ART Software Group, the mission has always the increasing pool of data that they could potentially tap
been to provide practical connection through into and draw insight from.”
the right tools for any given task or role. As digital Initially working with pioneers in the outlet industry,
F environments evolve, it has become more important Retail Advantage grew to become the solution of choice,
than ever for the company to stay true to their people-centric and is now used for analytics in at least 90 per cent of
approach and meet the needs of individual users. the UK’s outlet villages and numerous other retail
Their PropTech solution Retail Advantage is a prime environments. Today, they have deep partnerships that
example with its versatile tools and reporting methods stretch across all retail and leisure landscapes.
tailored to mixed-use retail and leisure destination The product of experience, Retail Advantage drives
management, property groups and tenants. Retail Advantage performance and informs leasing, marketing and
helps users to reveal potential, enhance growth and develop management strategy by bringing accurate data together
collaborative paths focused on performance objectives. to provide tailored reporting and strategic analytics. Every
“Retail Advantage emerged from a need to adapt aspect of Retail Advantage is designed to be intuitive to
to the changes in retail. Property landlords as well as get the right information to the right person quickly. One-
retail and leisure operators were finding it difficult to click board and stakeholder reports and cross-portfolio
keep pace with changes in consumer spending and as a communications connect everyone across the business,
result opportunities were being missed,” explains Gareth from investors and asset managers to site management
Jordan, Director at ART Software Group. “Destination teams and store staff. “You cannot force the creation of a
teams needed faster understanding in order to capitalise community, but if you want it to evolve then you need to
and adapt strategies, and this was proving difficult despite lay the foundation for one to thrive. Today, that starts with