Page 3 - July 2021

contents

July 2021
24 Special Features 18 SWEET TASTE OF INNOVATION
24

Läderach is an organisation designed to make sweet
moments in everyday life and their chocolate journey has
been defined by delightful discovery.

20 CREATING UNIQUE STORIES
18
Vivense is one of the leading furniture e-commerce
Cover Story 18 companies in Europe and they utilise a business model that
Aedas is one of the world’s leading combines online and offline.
architectural and design practises and
enjoys a strong presence in Asia’s retail 22 DRIVEN BY QUALITY
and commercial sector. Thanos Hotels & Resorts is a privately owned collection of
hotels that conveys the energy, essense, serenity and style
of the Mediterranean.

20
20 since then it has continued to grow and is now one of the
Editor’s 26 RAISING THE BAR
The Dubai Duty Free story began in December 1983 and
Foreword
largest travel retail operators in the world.
28 TEE OFF A NIGHT TO REMEMBER
As our annual events draw ever closer, this issue of RLI For a business that began life in a warehouse in London,
includes a bumper feature on the Global RLI Awards, add Swingers has come a long way in a short period of time
this to your regular dose of news, views and interviews, along
with a couple of in-depth company profiles and features on and they now operate in the UK and the US.
Stores of the Future, Incentivised Retail and Russia and you
should have plenty to keep you occupied until we return 40 SPECIAL FEATURE - STORES OF THE
22
shortly with our August edition. 22 FUTURE
The Next Frontier of Retail
Till next time… The world of retail always changing, but the last 18 months
James Quinn, Editor has seen monumental change in the industry as it deals
with the fallout of the coronavirus pandemic.
70 SPECIAL FEATURE - INCENTIVISED RETAIL
Publisher’s Designing the Right Loyalty Program
Comment Helen Cahill of Coniq looks at the importance of loyalty,
how to tailor a loyalty program to best fit your specific
28
28 shopping centres.
targets, and which type of program is most suited for
Is it just me or does time seem to have flown by oddly quickly
since Covid-19 took hold in early 2020. Some days take VOYAGER - RUSSIA & CIS
forever while months fly by and for the RLI team it feels like 74 Embarking on the Road to Recovery
it’s whizzing by at lightning speed. Our July issue is out and I
am personally filled with excitement as I read our RLI Awards The last 18 months has been turbulent for every nation
Showcase pages 46-69 and see the inspirational companies across the world, and even Russia has had its difficulties.
that have continued to break the mould with groundbreaking As they begin to look towards the future, RLI zooms in on
projects despite the challenging circumstances we have found Regulars some of the key completed and developing projects across
ourselves in these past eighteen months. I am particularly the Commonwealth of Independent States.
excited about finally catching up with friends and colleagues 34 EVERYTHING DIGITAL - KATHY KIMPLE
at the prestigious gala ceremony itself on 23 September in 04 RLI MEETS - MIKAEL KRUSE JENSEN
london.
Back to the present and this month’s Cover Story 06 UK NEWS 35 DESIGN WEB GALLERY
grandstands Architecture and Design as world renowned
practice Aedas shares current industry trends and explores 08 INTERNATIONAL NEWS 36
their iconic Novotown project in Zhuhai, one of this year’s LEISURE INSIGHT - NICOLAS CHICAN
Award finalists. 10 AMERICAS NEWS
Continuing this creative streak we also take a look at 37 FIT-OUT WEB GALLERY
Interstore | Schweitzer, a company that has one ongoing 12
mission, to design and build successful stores in partnership MIDDLE EAST NEWS 38 FIT-OUT PROFILE - INTERSTORE | SCHWEITZER
with their clients and talking about clients we explore how
leading technology distributor and retailer, Starlink is evolving 14 ASIA NEWS
and focused on achieving their goal of offering faster, easier 44 RETAIL PROFILE - STARLINK
and more fulfilled living. 30 MARK FAITHFULL - FOLLOWING
THE MONEY
Enjoy the read! RETAIL INSIGHT - GAETANO 46 GLOBAL RLI AWARDS 2021 SHOWCASE
Jayne Rafter, Publisher 32 GRAZIANO 78 EVENTS PAGE

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