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Thriving on                                                                                                               in this transformation strategy and growth   elevates content creators’ collaboration           Cadde

                                                                                                                                                                 with Boyner, supporting creative minds
                                                                                                                                 journey is its online channels. In 2023, the
                                                                                                                                                                 to produce freely. Via this platform,
                                                                                                                                 company took important steps that made
       Diversity                                                                                                                 a difference in Boyner online and as a result   content creators can curate their
                                                                                                                                 of these steps, the share of their online
                                                                                                                                                                 own collections and share them
                                                                                                                                 sales reached 27 per cent. By the end of
                                                                                                                                                                 with their followers, while
                                                                                                                                 2024, they are targeting a growth of more
                                                                                                                                                                 The  wide range  of  brands
                                                                                                                                 than 100 per cent through their online   easily tracking their earnings.
                                                                                                                                 channels and they anticipate that the share   and personalised shopping
                                                                                                                                 in total sales will increase to 33 per cent.  experiences offered by Boyner present
                                                                                                                                  Continuously developing new concepts,   unique opportunities for both content
                                                                                                                                 Boyner’s passion for sports and active   creators and their followers,” explains   Through this project, they aim
                                                                                                                                 living is an essential part of their retail   Çamurdan.         to create significant environmental
                                                                                                                                 experience. With this in mind, they have   Also key to their operations is   benefits by preventing the cutting down
                                                                                                                                 developed the Boyner Dynamic store   sustainability, as they endeavour to   of 3,400 trees.
                                                                                                                                 concept. Through this concept, they offer   combine sustainability and retailing   By creating a rich and dynamic culture
                                                                                                                                 more than 4,000 products and accessories   through their sense of responsibility   that thrives on diversity, Boyner’s
                                                                                                                                 from various sports to active lifestyle and   towards the world, society, people and   creativity, courage and passion enable
                                                                                                                                 sports enthusiasts.             the environment. Whatever they do,   them to design innovative and liberating
                                                                                                                                  In addition, inspired by the success of   their first priority is to think about these   shopping experiences for their customers.
                                                                                                                                 Boyner Dynamic, they have launched the   elements and they plan every project   They act with an understanding that aims
                                                                                                                                 Boyner Dynamic Teen concept for children   with a ‘value-adding, responsible and   to make their customers’ lives easier and
                                                                                                                                 and young people between the ages of   sustainable approach’ and focus on   go beyond their expectations.
                                                                                                                                 8-16. With this new store, the first of which   improving the lives that the brand reaches.  “As we look to the future, our main
                                                                                                                                 opened in Istanbul at Boyner İstinyePark,   One of the latest projects in this area   goal is to build a hybrid shopping
                                                                                                                                 they offer a dynamic and fun world to young   is related to  their  logistics operations.   model by integrating our physical
                                                                                                                                 people and children who make sports a part   By switching to foldable plastic crates   stores with the digital shopping
                                                                                                                                 of their lives from a young age.  made  from recycled  materials  for store   experience as we do now. In
                                                                                                                                  As the topic of conversation moves to   deliveries, they will prevent the use of   addition, sustainability and
                                                                                                                                 social  media,  Çamurdan  explains  that  at   200,000 new cardboard boxes per year.   making the supply chain
                                                                                                                                 the centre of their social media strategy                       more transparent are among
                                                                                                                                 is their strong collaboration with content                      the important issues that will
                                                                                                                                 creators. He highlights that influencers,   WE SWIFTLY ADAPTED TO   affect our growth in the coming
                                                                                                                                 who play a major role in marketing   THE CHANGES BROUGHT        years,” Çamurdan highlights.
                                                                                                                                 strategies, create captivating stories that   BY THE DIGITAL AGE AND   “By  further  strengthening  our
                                                                                                             Cadde
                                                                                                             Cad de              hook consumers’ attention and have   OFFER A SEAMLESS SHOPPING   e-commerce operation, we will continue
                                                                                                                                 a significant impact. To further amplify   EXPERIENCE THROUGH   to offer personalised solutions to enhance
                              An experience-based retail brand that feeds on innovation, Boyner integrates                       this impact, they aim to manage their   OUR OMNI-CHANNEL SALES   customer experience and loyalty. While
                              customer happiness and technology into its business model, taking responsibility                   collaborations with influencers through   STRATEGIES, BOTH IN OUR   working to improve these dynamics,
                                                                                                                                                                 PHYSICAL STORES AND
                              in social areas to beautify the lives it touches. Here, we meet up with CEO Eren                   a systematic business model and thus   ONLINE PLATFORMS.”       which are currently in our focus, our
                                                                                                                                                                                                 top priority will be to prepare our brand
                                                                                                                                 launched a special influencer platform
                              Çamurdan to discuss the company’s transformational journey in recent years and                     called InClub by Boyner.        Eren Çamurdan                   for the future by adapting to changing
                              what its plans are moving forward.                                                                  “InClub by Boyner is a platform that   CEO of Boyner           marketing strategies.”

                                                                                                                                  Cadde                                         Istinyepark
                        ith its great team structure and   than 309,000sq m of retail space.  also opening doors to stores in locations
                 Wdeep-rooted culture behind its   “We swiftly adapted to the changes   that have not seen Boyner before.
                 core values, the brand transforms every   brought by the digital age and offer a   The first concrete step of their retail
                 day and starts each day with a new   seamless shopping experience through   transformation journey was taken in 2021
                 excitement. Customers are the most   our omni-channel sales strategies, both in   and has continued ever since.
                 important factor in inspiring Boyner’s   our physical stores and online platforms,”   Last  December,  they  renovated
                 innovative strategy and with the energy   explains Eren Çamurdan, CEO of Boyner.   their İstinyePark Shopping Mall site
                 their customers help create, the business   “Furthermore,  through  our  online  and  introduced the  brand  new  Boyner
                 has been introducing groundbreaking   channels which welcome 500 million   İstinyePark, which brings together art,
                 innovations in  the  industry and  offering   visitors annually, we extend the Boyner   technology and innovative experiences
                 collections from fashion-forward brands   experience to the whole of Turkey.”  inspired by life to visitors.
                 to its guests since 1981.         Çamurdan mentions that it is very   “With the İstinyePark location, we
                   Currently there are 123 stores   important for them to offer their   have created an entirely new experience
                                                                                                                                                                                       Cadde
                 operating in 43 provinces of Turkey   experience-oriented retailing in the right   that transports visitors to another
                 and they recently launched destinations   location by blending it with a suitable   world, featuring everything from product
                 in Antalya at Land of Legends, one of   concept for the spirit and expectation of   personalisation and items made from
                 the world’s largest theme parks and in   that location. It is via this method that they   recycled  materials to a Nail Art corner,
                 Ordu, a province they had not entered   plan  their  store  investments  and  while   social media zones and Costa Coffee,”
                 previously. Within their store portfolio,   they continue to increase the number of   Çamurdan comments.
                 they offer over 600 brands across more   stores in their existing locations, they are   One of the most important elements


       18 RETAIL & LEISURE INTERNATIONAL DECEMBER 2024/JANUARY 2025
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