Page 27 - March 2020
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Self-Confidence,                                                                     Pepe  Jeans  Group,  Wartenbergh  says  that  it  is  massively                          HacKeTT saVIle rOW
                                                                                                                                 When talking about social media and its place within the
                                                                                                                                                                                                                        london, uK
                                                                                                                               important, because in today’s world a vast majority of people’s
                                                                                                                               decisions are digitally influenced. For example, when going to
                                          Uniqueness,                                                                          a restaurant, people will have already looked at online reviews,
                                                                                                                               the menu, other restaurants in the area and the drive time.
                                                                                                                                 So while there hasn’t been a set social media strategy for
                                                                                                                               either Façonnable or Hackett, in the last few months they have
                                          Authenticity                                                                         created and hired its first digital team. “So when I talk about
                                                                                                                               social media, I’d say that it is one of my top two priorities. For
                                                                                                                               Pepe Jeans – it is my first priority,” says Wartenbergh.
                                                                                                                                 The transformation of the company is the main reason
                                                                                                                               why it stands out from its peers in the market, along with
        Inaugurated in 1973 on the streets of Portobello in London, the Pepe Jeans Group has                                   its ability to adapt, be flexible and continuing to be inventive
        grown to become a house of brands with a global presence. Here, RLI sits down with                                     according to the CEO. She believes that the business makes
                                                                                                                               things at a certain cost price that is relevant for the consumer
        Marcella Wartenbergh, CEO of the company to discuss how it has grown in its almost 50                                  and that this is highly important.
                                                                                                                                 “The  philosophy  of  each  division  within  the  Pepe  Jeans
        years of operation and what comes next.                                                                                Group  is  to  create  brand  equity  by  transformation  and
                                                                                                                               the only way to achieve this is to be in a constant state of
                                                                                                                               transformation,” explains Wartenbergh.
                                                                              denim  pioneer,  the  Pepe  Jeans  Group  has      “Companies need to adapt now, and one of the biggest
                                                                              consistently  reinvented  the  definition  of  denim   challenges is to maintain the best talent that is currently within   “We are now a multi-brand business having
                                                                              to keep up with trends in the industry. An iconic   the company. I feel transparency is another big challenge, and
                                                                      A brand  that  is  synonymously  associated  with        that in the next ten years everything will be transparent. Finally   acquired Hackett some years ago before more
                                                                      denim  and  limitless  creativity,  Pepe  Jeans  London  gives  its   speed is massively important; we live in a world of now. Looking   recently acquiring Façonnable, and in total we
                                                                      customers the foundation to exude style and substance.   forward, we have an exciting time ahead in the retail industry
                                                                        “We have grown to become more than just the brand      and I’m very much looking forward to it,” she concludes.  operate around 200 stores across the world”
                                                                      Pepe Jeans,” says company CEO Marcella Wartenbergh. “We
                                                                      are  now  a  multi-brand  business  having  acquired  Hackett
                                                                      some years ago before more recently acquiring Façonnable,
                                                                      and in total we operate around 200 stores across the world.”
                                                                        The majority of these stores are in Europe, but the Group
                                                                      has  a presence in other continents.  Hackett has  stores in
                                                                      Japan,  whilst  Pepe  Jeans  and  Hackett  have  stores  in  the
                                                                      Middle East and Pepe Jeans also operates in Latin America.
                                                                      Wartenbergh explains that whilst each brand has a different
                                                                      geography, the business has an almost global presence.
                                                                        It has been a busy time not only for the Group in the last year,
                                                                      but also for Wartenbergh who only joined the company around
                                                                      six months ago. “The main purpose when I joined was to reset
                                                                      – to understand that we are in a moment of hybrid consumers
                                                                      who can opt for both premium and budget options and this
                                                                      makes you rethink where you are going in the years to come.”                                             pepe jeans fuencarral
                                                                      So in the coming months, the aim is to stabilise its presence and                                        Madrid, spain
                                                                      decide where to consolidate and where to expand.
                                                                        Recent stores to open include an incredible Hackett store
                                                                      on Saville Row in London to provide a completely different
                                                                      experience and a bespoke offering to customers. This particular
                                                                      store is not about digitalisation, it is more about the craftsmanship
                                                                      that the product needs and is very consumer orientated.
                                                                        On the other hand, a new site for Pepe Jeans was opened
                                                                      in Spain and it is totally the opposite. It is an integrated store
                                                                      and is very much for the millennials. It incorporates charging
                                                                      stations and e-commerce is also available, so if the product
                                                                      is not in store, guests can instead simply click-and-collect, so
                                                                      the customer receives an omni-channel experience in-store.
                                                                        In terms of new markets, a target sector is Southern Europe,
                                                                      whilst the Middle East is the key territory moving forward for
                                                                      the Group and they are looking into the consumer profile,
                                                                      the consumer habits and the pricing structure for that market.
                                                                        So  how  does  the  business  go  about  developing  new
                                                                      products and initiatives to maintain its market position?
                                                                        “Firstly it is about digitalisation and data, reading the data in
                                                                      the right way to understand what is not selling, what is selling
                                                                      and what the consumer is trending towards. Then we do certain
                                                                      things for each brand and develop products from a consumer
                                                                      profile, making sure that it is inclusive and diverse. When we
                                                                      move  forward  with  products  and lines  we never forget  the
        HacKeTT reGenT sTreeT                                         consumer and the consumer that has been loyal to us.”    pepe jeans carnaBY
        london, uK                                                                                                             london, uK
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