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The 2021 virtual addition of The Retail Summit -
                                                                Retail’s New and Resilient Future will discuss the new
                                                                rules of engagement and the decisions the industry
                                                                must take now to accelerate its recovery.

                                                                Join the world’s most influential retailers to hear how they
                                                                have tackled short-term disruption and are seizing the
                                                                moment to drive forward a truly new retail experience.
                                                                Book your pass online today
                                                                www.theretailsummit.com








            Schedule - 9 march                                mar 9 12:40Pm–1:20Pm · Stage
                                                              Journeys of International Expansion
                                                              Understanding the subtleties associated with expansion
                                                              into a new country; its market, demographics and customer
            mar 9 9:00am–9:05am · Stage                       behaviour and culture
            Summit Welcome
                                                              mar 9 12:40Pm–1:00Pm · Sessions
            mar 9 9:05am–9:10am · Stage                       Retail’s Trillion $ Opportunities
            Dubai Chamber Welcome                             What if CPG manufacturers had a real-time view of
                                                              fragmented retail sales & could directly activate &
            mar 9 9:10am–9:40am · Stage                       measure the ROI of promotions in independent shops?
            The Post-Pandemic Global Economy
            What does a world post-coronavirus look like and how   mar 9 1:00Pm–1:20Pm · Sessions
            should businesses be preparing?                   The Renaissance of Physical Retail:
                                                              Developing the Store of the Future
            mar 9 9:40am–10:20am · Stage                      Hear how a leading European retailer is deploying innovative
            Middle East Retail: A New Era, A New Experience?  technology and memorable experiential elements in-store
            How experiential retail can adapt to a new climate   to bolster its omnichannel offering.
            How to tailor the perfect overall instore experience
            for customers                                     mar 9 1:20Pm–1:45Pm · Stage
                                                              Networking Break
            mar 9 10:25am–11:05am · Stage
            Asia-Pacific: APAC’s Glimpse into                 mar 9 1:45Pm–2:25Pm · Stage
            Post-Coronavirus Retail                           Israeli Retailers - New Age Retail for a Start-up Nation
            Shopping trends post-lockdown inc. live           - Creative solutions to drive sales in an unstable region -
            streaming & social ecommerce - Strategies to keep up   Dynamic brands that have gained success in the region &
            with the region’s increasingly                    the their winning strategies
            digitally-focused landscape
                                                              mar 9 1:45Pm–2:05Pm · Sessions
            mar 9 11:10am–11:50am · Stage                     Innovation and Culture: Building for the Future
            Luxury in Times of Crisis                         with a Nod to the Past!
            How brands can recalibrate strategies to compete in a   Building the marketplace of tomorrow by balancing a
            new market where traditional ideas of luxury no longer   quick-to-adapt technology-based company with an
            apply but new growth opportunities exist          old-world approach to award-winning company culture.

            mar 9 11:10am–11:50am · Sessions                  mar 9 2:05Pm–2:25Pm · Sessions
            Collaboration vs Competition: Creating an         Cleaning up the World, Starting with the Fashion Industry
            Ecosystem of Innovation for the New Age           Creating a truly sustainable brand, the industry’s growing
            New levels of innovation & creativity among       issue of greenwashing and strategies to put sustainability
            companies looking to maximise outreach &          at the heart of business
            improve customer experience through
            brand-to-brand alliances                          mar 9 2:30Pm–3:10Pm · Stage
                                                              Retail of the Future: An Ecosystem?
            mar 9 11:55am–12:35Pm · Stage                     ‘How should big brands participate and support SMEs?’
            How the Pandemic Redefined Customer Loyalty
            What digital tactics should retailers be deploying to   mar 9 2:30Pm–3:10Pm · Sessions
            build customer loyalty in what is a watershed moment   Brazilianess - Brazil’s Appeal for Retail Business
            for retail?                                       The country presents opportunities for international retailers
                                                              interested in participating of an estimate GDP growth of
            mar 9 11:55am–12:15Pm · Sessions                  2% in 2020 and 2.5% in 2021
            Nando’s Evolving Story of Discovery, Passion and Purpose
            A journey of constant discoveries, a never-ending pas-  mar 9 3:15Pm–3:55Pm · Stage
            sion and a thoughtful ambition to bring their customers   Ecommerce: Dominating the New World Order
            something different.                              The increase in brands going online during the pandemic
                                                              has firmly set the stage for a surge in ecommerce adoption
            mar 9 12:15Pm–12:35Pm · Sessions
            Rural Retail: Helping Those That Need it Most Through   mar 9 4:00Pm–4:40Pm · Stage
            Covid-19 & Beyond                                 Sustainability: Moving Beyond the Buzzword
            Lifvs – one of Europe’s 1st fully digitised, 24/7,    Consumer environmental awareness has been accelerated
            unmanned grocery chains – embodies the            by COVID-19 and is increasingly considered a key
            pandemic disruption                               characteristic of the “New Normal”
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