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The 2021 virtual addition of The Retail Summit -
Retail’s New and Resilient Future will discuss the new
rules of engagement and the decisions the industry
must take now to accelerate its recovery.
Join the world’s most influential retailers to hear how they
have tackled short-term disruption and are seizing the
moment to drive forward a truly new retail experience.
Book your pass online today
www.theretailsummit.com
Schedule - 9 march mar 9 12:40Pm–1:20Pm · Stage
Journeys of International Expansion
Understanding the subtleties associated with expansion
into a new country; its market, demographics and customer
mar 9 9:00am–9:05am · Stage behaviour and culture
Summit Welcome
mar 9 12:40Pm–1:00Pm · Sessions
mar 9 9:05am–9:10am · Stage Retail’s Trillion $ Opportunities
Dubai Chamber Welcome What if CPG manufacturers had a real-time view of
fragmented retail sales & could directly activate &
mar 9 9:10am–9:40am · Stage measure the ROI of promotions in independent shops?
The Post-Pandemic Global Economy
What does a world post-coronavirus look like and how mar 9 1:00Pm–1:20Pm · Sessions
should businesses be preparing? The Renaissance of Physical Retail:
Developing the Store of the Future
mar 9 9:40am–10:20am · Stage Hear how a leading European retailer is deploying innovative
Middle East Retail: A New Era, A New Experience? technology and memorable experiential elements in-store
How experiential retail can adapt to a new climate to bolster its omnichannel offering.
How to tailor the perfect overall instore experience
for customers mar 9 1:20Pm–1:45Pm · Stage
Networking Break
mar 9 10:25am–11:05am · Stage
Asia-Pacific: APAC’s Glimpse into mar 9 1:45Pm–2:25Pm · Stage
Post-Coronavirus Retail Israeli Retailers - New Age Retail for a Start-up Nation
Shopping trends post-lockdown inc. live - Creative solutions to drive sales in an unstable region -
streaming & social ecommerce - Strategies to keep up Dynamic brands that have gained success in the region &
with the region’s increasingly the their winning strategies
digitally-focused landscape
mar 9 1:45Pm–2:05Pm · Sessions
mar 9 11:10am–11:50am · Stage Innovation and Culture: Building for the Future
Luxury in Times of Crisis with a Nod to the Past!
How brands can recalibrate strategies to compete in a Building the marketplace of tomorrow by balancing a
new market where traditional ideas of luxury no longer quick-to-adapt technology-based company with an
apply but new growth opportunities exist old-world approach to award-winning company culture.
mar 9 11:10am–11:50am · Sessions mar 9 2:05Pm–2:25Pm · Sessions
Collaboration vs Competition: Creating an Cleaning up the World, Starting with the Fashion Industry
Ecosystem of Innovation for the New Age Creating a truly sustainable brand, the industry’s growing
New levels of innovation & creativity among issue of greenwashing and strategies to put sustainability
companies looking to maximise outreach & at the heart of business
improve customer experience through
brand-to-brand alliances mar 9 2:30Pm–3:10Pm · Stage
Retail of the Future: An Ecosystem?
mar 9 11:55am–12:35Pm · Stage ‘How should big brands participate and support SMEs?’
How the Pandemic Redefined Customer Loyalty
What digital tactics should retailers be deploying to mar 9 2:30Pm–3:10Pm · Sessions
build customer loyalty in what is a watershed moment Brazilianess - Brazil’s Appeal for Retail Business
for retail? The country presents opportunities for international retailers
interested in participating of an estimate GDP growth of
mar 9 11:55am–12:15Pm · Sessions 2% in 2020 and 2.5% in 2021
Nando’s Evolving Story of Discovery, Passion and Purpose
A journey of constant discoveries, a never-ending pas- mar 9 3:15Pm–3:55Pm · Stage
sion and a thoughtful ambition to bring their customers Ecommerce: Dominating the New World Order
something different. The increase in brands going online during the pandemic
has firmly set the stage for a surge in ecommerce adoption
mar 9 12:15Pm–12:35Pm · Sessions
Rural Retail: Helping Those That Need it Most Through mar 9 4:00Pm–4:40Pm · Stage
Covid-19 & Beyond Sustainability: Moving Beyond the Buzzword
Lifvs – one of Europe’s 1st fully digitised, 24/7, Consumer environmental awareness has been accelerated
unmanned grocery chains – embodies the by COVID-19 and is increasingly considered a key
pandemic disruption characteristic of the “New Normal”

