Page 34 - December 2021 / January 2022
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RLI RETAIL INSIGHT

                         Is The Future Of Retail



                         In Assetless Brands?



                         Tobias Nanda, President of Brands at Gordon Brothers takes some
                         out to explain how well-known brands can secure stability through
                         the assetless brand business model.

                    e have all read gloomy media reports around  the
                    future of retail and mourned  the loss  of too  many
           Wfond  brands  in recent times. The assetless  based
          company model (ABC) offers an innovative and fresh approach that
          can help brands survive and thrive in this environment. Interestingly,
          transitioning from a traditional brand to an assetless brand is actually
          more evolutionary than revolutionary, and is more accessible than
          many management teams and shareholders may think.
          A Proven Example
           A recent example of this transition is when we bought the iconic
          Laura Ashley brand. In all aspects, it has proven to be a universally
          positive experience. Shifting Laura Ashley to the ABC model allowed
          us to reimagine the brand for a new generation, retaining the existing
          core customer while  speaking to a new generation of consumer.
          It is important to appreciate that there is no need to sacrifice the
          essence of any brand in this process. Instead, staying true to Laura   How To Make The Transition
          Ashley’s brand DNA has been crucial to our success.   For brands considering assetless status, there are some key areas
           Laura Ashley is a well-known and beloved brand on a global scale   that will help to inform the decision process and safeguard success:
          - a UK heritage brand with devoted fans in the US, Europe, Asia,   Find an expert with the right experience - While this may mean
          and Australia. It was also already established in numerous categories,   conversion or selling an equity stake, the right partner will provide
          including homeware, fashion, and  hospitality. Laura Ashley was a   experience, knowledge and an existing network to leverage.
          lifestyle brand before lifestyle brands were buzzworthy!  Identify the underlying value of  the brand  - Be realistic. How
          Why Does It Work?                                   strong is your brand? The ABC model works best for mature brands
           Consumer-facing companies face a cyclical market that fluctuates   with intellectual property and assets to leverage. Suppliers will need
          with the economic environment. Layer on top of this the structural   to believe in the power of your brand equity.
          changes  we are  witnessing as  shoppers  move  more  online, and   Develop a business plan for the ABC - Really think through your
          the  consumer  space  is  one  that  is  fraught  with risk. Carrying   strategy,  not-to-mention  the  nitty-gritty of  transition.  There  is  a
          significant operating overheads and buying lots of inventory while   high-level  hurdle to overcome. Be realistic about the timeframe,
          betting on future events, doesn’t allow for downturns and prevents     investment and need for an experienced partner.
          nimble operations.                                    Restructure  the assets  - Carefully take  the brand  and  all its
           The ABC structure creates stability through flexibility. It requires   associated assets – customer lists, URL, patents – and move it to a
          minimal overhead by leveraging manufacturers and licensing partners,   new company that doesn’t carry huge operational costs and doesn’t
          facilitating quick reactions to change and safeguarding survival. In my   take inventory positions.
          opinion, the ABC model enables more branded consumer companies   Relaunch the brand - Implement your business plan by signing up
          to thrive for longer periods, benefitting all stakeholders.  with licensees to bring new life to the brand.
           The  ABC  also  enriches  the  market  overall,  offering  consumers   What’s The Biggest Challenge?
          more choice. We all have brands we feel connected to; some of   Moving to an ABC model requires a unique combination of art
          them are healthy, others not. This model can support those brands   and science.
          and allow them to live on and grow.                   The science is important as you need to assess  the brand’s
          What’s In It For The Brands?                        distribution model, what they’re selling, where they’re selling, gross
           The clearest advantages are scalability, flexibility and speed. ABCs   margins, and so on. The gross selling margin must be high enough to
          don’t have to invest in the infrastructure that’s typically required to   validate the ability of licensees to pay the royalty rate. This does not
          achieve this; they just need to find the right partner. This can reduce   work for low margin brands.
          a standard three-year lead time to only 12 months.    In terms of art, a certain amount of judgment comes into play.
           ABC status also allows brands to grow outside existing territories.   Is  the  brand  strong  enough  to  live  by  leveraging  the  eco-system?
          Brands are increasingly global. If you look at the top 100 brands in   Would some level of disruption damage the brand equity? Are there
          the world, all speak to a global audience. This kind of reach is difficult   operations that are integral to the brand that need to be retained?
          and expensive to execute using the traditional model, as it requires   It all needs to come together and teams like Gordon Brothers are
          people on the ground, offices, logistics, and warehousing.  Perhaps   experts at executing these transitions.
          most importantly, the same brand messaging doesn’t work in every   In Summary
          country  and  needs  to be tweaked  accordingly. Taken  together,   While the ABC model is still in its infancy, there are enough
          global expansion  is cumbersome  and  risky. Alternatively,  ABCs   success stories to validate the strategy. We have been developing
          work with local partners who understand specific markets. This local   the principles of this approach since 2004, delivering success through
          knowledge reduces both risk and cost.               Bench, Ben Sherman, Polaroid, Sharper Image, Linens ‘n Things, and
           Longer-term, this risk-reduction and  reduced  lead-times into   Laura Ashley, among others.
          new categories  and  territories leads  to  more  innovation  and   ABCs are not going away. They have evolved through hard work,
          experimentation. Brands have the space and flexibility to not only   thought and experimentation and will be an important part of the
          succeed, but to try, fail, learn and go in new directions.  brand landscape for years to come.

        34 RETAIL & LEISURE INTERNATIONAL DECEMBER 2021 / JANUARY 2022
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