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EVENT PREVIEW - THE RETAIL SUMMIT
Uniting the Industry
Founded five years ago by Gary Thatcher and Marc Howard, the Retail Summit is a global, content-led event
for C-level executives from across the retail industry who come together to learn, connect and debate. The
2023 edition will take place on 14-15 March at Atlantis, The Palm, Dubai and is set to unite the retail world.
Pillars of the Event Mindful Fashion Consumption: Taking Fashion Responsibility Seriously
The third edition of the Retail Summit will boast decisive TED-style talks and Sustainability Value Chains: Because We Only Have One Planet.
and endless opportunities to pose burning questions at the instrumental The notable People and Culture pillar will draw upon the
panel discussions. The agenda has been built around four key pillars, ideology of businesses putting their people first every time. Companies
providing depth and breadth to create a cohesive picture with actionable that embrace progressive values, champion change, promote diversity
insights dedicated to creating engaging, high-level learning experiences. and create dynamic teams are succeeding in and defining the modern
The first pillar, Customer Centricity, will focus on understanding retail world. Seminal sessions of this pillar include Diversity, Inclusivity
customers’ values, frustrations and expectations to help deliver long- And Sustainability With An African Twist; What Women Want: Driving
lasting business value. Sessions include Building A Truly Customer- Gender Diversity In Retail; The Competition For Retail Talent and Smells
Centric Operating Model; Reviving Legacy Formats: What Is The Like Team Spirit: The Power Of Sticking To Your Core Values.
Future Of Speciality Retail?; Inspiration Not Aggregation: Setting New The fourth and final pillar is all about creating a Brand Identity
Standards for Luxury E-commerce Platforms and Delivering Next that evokes positive connections and carves out a unique position in
Generation Loyalty and Personalisation at Scale. a crowded, hyper-competitive sector. During these sessions, some of
Not to be missed, the Sustainability pillar will discuss the non- the world’s most revered retailer leaders will share cutting-edge thinking
negotiable necessities for brands to drive a more positive change. Global around prominent issues such as communicating in an authentic voice
leaders will share how they set environmental and employee welfare and differentiating your brand in increasingly commoditised markets.
standards, transparency and traceability across the supply chain and Sessions include: Building on a Legacy and Remaining Relevant to a New
meet Environmental, Social and Governance goals. Sessions include Age; The World’s Oldest Start-Up: The Evolution Of A Heritage Brand
It’s Cool To Care: Building A Sustainable Community-Driven Impact; and Cultural Credibility: The New Battleground For Retail Relevance.