Japanese apparel retailer Uniqlo has introduced an online alteration service allowing customers to alter pants and jean products and get them delivered to their doorsteps.
The new initiative comes as an extension of the retailer’s in-store alteration service. Australian customers, who may have missed the opportunity for alterations online, are still able to bring their unworn Uniqlo pants and proof of purchase to the nearest store to exchange. Alterations will be free when having a lock stitch on items over $29.9 or $6 for a blind stitch.
The order process is also extremely easy and all done online. Once you have an item of clothing you want to be altered, you access the website, indicate what alterations you want, and choose your tailor. After a digital meeting with the tailor through the website, you send off your clothes via the post, and they’ll fix it up for you and send it back.
