Delivering Memorable Moments
Radisson Hotel Group operates across EMEA and APAC with a vision to be the company of choice for guests, owners and talent. As RLI looks to learn more, we sit down with CEO Federico J. González Tejera to discuss the group’s portfolio, its upcoming pipeline and what its goals are moving forward.
As they continue on their journey to become the brand of choice for guests planning a trip, an investor or owner thinking of a partner, or someone looking for a career in the hospitality industry, Radisson Hotel Group practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet.
As of July this year, the company had almost 1,600 hotels and more than 250,000 rooms in operation and under development in over 100 countries and territories across EMEA and APAC. These include sites across their 10 brands of Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, art’otel, Park Plaza, Park Inn by Radisson, Country Inn & Suites and Prize by Radisson.
Some key openings over recent months include the Radisson Collection Berlin, Radisson Collection Hotel, Basilica Budapest and Radisson Collection The National Hotel, Brussels, which is their second Radisson Collection in the city and a sustainability-focused, golf-side destination.
Another significant opening for the Group is Radisson RED Oslo City Centre, their second Verified Net Zero Hotel, which follows the opening of the first in Manchester earlier this year. Pioneers in achieving Verified Net Zero status, the Radisson RED Oslo City Centre hotel is powered by 100 per cent renewable energy and offers zero-waste initiatives, such as food-waste tracking and recycling and low-carbon menus, amongst other sustainability features.
A key topic the CEO comments on is sustainability and the role they play in this sector. “We were recently ranked as the most sustainable hotel group in the world by Sustainability Magazine. The business is committed to achieving Net Zero by 2050, guided by Science Based Targets and a clear focus on sustainable buildings, sustainable energy and sustainable operations. We are proud to be pioneers in responsible hospitality, empowering guests to make sustainable travel choices,” explains Federico J. González Tejera, CEO of Radisson Hotel Group.
As the Group looks ahead, the growth potential across Europe is exponential. For example, in countries like Italy – when they started their current five-year plan, they had two hotels; today they have 25, from Radisson Collection and Radisson RED, to Radisson Individuals.
“We have also recently announced key signings in France, including Banke Opera Paris, a Radisson Collection Hotel; Radisson Blu Hotel, Paris Roissy CDG Airport and Radisson Resort Cannes. Our current focus remains on an accelerated expansion across EMEA and APAC, alongside a broader push across India, where we have more than 200 hotels in operation and under development.”
Radisson Hotel Group focus on building meaningful brand standards through their ‘Every Moment Matters’ brand promise and their ‘Yes I can!’ service ethos which is the operational backbone of all their brands. They ensure a consistently positive guest experience across their global portfolio by staying closely attuned to daily guest feedback which enables them to respond swiftly to both challenges and opportunities, supported by targeted programs and continuous learning through its Radisson Academy.
With the majority of travel planning happening online, social media plays a critical role in influencing consumers’ purchasing behaviours. The Group has adapted their strategy with more focus on digital acceleration, providing seamless online check-in and check-out processes, digital key and e-concierge service.” Their futureproofed IT initiatives and the relevant 10-brand architecture that spans hospitality offerings from economy to premium lifestyle are key success factors for the company.
In addition, their cultural pillars, strong engagement and leadership and learning pipelines are integral to successfully retaining talent, remarks the CEO as he says that Radisson Hotel Group also offer best-in-class revenue systems, delivering a superior gross operating profit of 41.5 per cent.
As they look to 2026 and beyond, they are focusing on ambitious growth across EMEA and APAC, with select premium lifestyle openings and scaled digital commerce.
“The challenges we face are industry-wide; cost inflation, energy transition execution and variability in certain markets while maintaining consistency and owner ROI during rapid conversion-growth. We address these challenges via flexible standards, sustainable building guidelines and centralised commercial platforms,” highlights Federico J. González Tejeraz.
“For a leading global hotel company, it is essential that we build trust with the communities and citizens everywhere we operate and that we act responsibly toward the environment and nature. The only way to sustain that trust is by being honest and transparent and by acting with the best interest of all our stakeholders in mind,” comments the CEO as our time runs out.
