The home furnishing retailer IKEA has seen its UK total sales increase by 8% to an eye-watering £2.120 billion in the year to 31 August. The company stated that overall investment in digitalisation is what helped the company drive an uplift of online sales by 27% and a total of 224 million website visits.
Futhermore, IKEA has also made improvements to its distrubtion and fulfilment network by opening two new customer delivery centres in London as the company works towards the goal of providing 24-hour delivery in the capital and two-day delivery across the rest of the UK by the end of the this year. The retailer has also opened a new large format store in Greenwich and are alsoplanning studio stores in London.
Peter Jelkeby – IKEA country retail manager for UK and Ireland, said:
‘Despite a challenging retail environment, IKEA has seen another year of strong sales growth as we continue the transformation of our business. We know that people’s shopping habits and expectations are changing, so continued investments in our shopping experience, our people and in adapting our operations to ensure we become a fully circular business by 2030, will be vital to secure the success of our business in the future.’