The new ministerial decision includes a number of regulations procedures which also govern purchases and sales made in duty-free shops.

Oman has issued new regulations governing the establishment of duty-free shops in the sultanate, the Ministry of Finance has announced. The new ministerial decision includes a number of regulations procedures which also govern purchases and sales made in duty-free shops.

“Departing passengers and transit passengers on international flights and departing aircrew members can purchase items from the duty-free shop by submitting their passports and boarding pass at the duty-free sales counters,” the regulations note.

Another article of the new regulations states that “sales staff are obliged to deliver to the buyer, a receipt containing the number of units sold, their inventory number, the type of item, the name of the airport where the sale was made and the price of the item.”

Additionally, sales staff are prohibited from selling to passengers if their flights are cancelled or if they “retract” from travel, as well as in cases of delays in which the passenger is unable to stay in an airport’s departure lounge.

If a flight is cancelled, duty free staff must also cancel sales that have taken place.