The property company has partnered with Narvar to enable easy drop-off returns for retail brands.
Narvar is an intelligent customer experience platform that helps commerce companies simplify the everyday lives of consumers. This new partnership will see consumers able to drop off returns from around two dozen participating brands at participating Simon locations. With this agreement, Narvar has extended its returns drop-off network to nearly 80,000 locations.
Andy Hutcherson, SVP of Innovation and Customer Experience for Simon, commented: “Our properties continue to be a town square destination for the communities they serve. Offering a variety of services at our properties helps consumers consolidate errands and save time, driving incremental visitation to our properties.”
“Despite our deep roots in ecommerce, we’ve always believed in the persistent power of physical retail,” said Amit Sharma, founder and CEO of Narvar. “As we extend seamless consumer experiences across all channels for our retailers, we’re excited to join Simon to increase choice and convenience for consumers while supporting operational efficiency for retailers.”
