The family-owned development company has chosen Mallcomm Technology to offer world class property management operations at The Bellevue Collection.
Starting out as a 16-store, outdoor shopping centre over 74 years ago, The Bellevue Collection in Washington has grown into a 5.5 million square foot mixed-use portfolio which is home over 200 global, local and innovative retail brans, 50 dining, nightlife and entertainment venues, 3 luxury hotels, 1.7 million square feet of Class A Office Space and luxury residential.
Working closely with The Bellevue Collection, Mallcomm has created a branded tenant hub app, TBC Tenant Hub, equipped with modules to support the property in delivering world class operations which can be managed within the app or by using the Content Management System. The platform will streamline and integrate processes for both tenants, and the management team.
One of the primary modules is the Key Contacts CRM, which will enable the property management team to quickly view up-to-date information about all tenant and employee contacts, assisting in situations where tenants may be working from home. Further significant time savings will be made as a result of introducing Sales Collection functionality, which will digitize and automate the sales collection process for the accounting team and enable tracking of lease responsibilities.
Alesha Shemwell, Director of Retail said: “The roll out of the TBC Tenant Hub is very exciting! By creating a centralized channel of communication and streamlining operations, we will see cost savings through the efficiencies which the platform creates. Featured with our own branding, we feel that this unique property management technology will support us in providing world-class property management and a much more connected communication system.”
Randall McKillop, EVP of Americas, Mallcomm commented: “The Bellevue Collection is a great success story and we are thrilled to be working together with them to build a custom system that meets their needs and will create operation efficiencies and tenant engagement at their properties.”
