Bahrain’s leading telecom services operator Batelco yesterday unveiled its new Digital Shop at the Wadi Al Sail Mall in a bid to elevate the customer digital retail experience.
The shop boasts a wide range of functions, the most important one being the ability to instantly register and activate a new Postpaid or Prepaid line, and receive a new SIM card, with just a few simple steps, said a statement from Batelco.
Batelco said the new Digital Shop was designed with customer convenience in mind, giving access to a wide variety of services.
In addition to SIM registration and dispensing, other features that are unique to the Digital Shop include enabling customers to upgrade their packages, and through a Live Chat function, customers can speak to a customer care agent for any extra support, it stated.
General Manager Consumer Division Maitham Abdulla said: “We are delighted to introduce the new Digital Shop designed to take our customers’ digital retail experience to the next level as they embrace digitalization. Over recent years we have elevated our digital platforms, simplified their use, and added more convenience through a wide range of available transactions.”
