Samsung Gulf Electronics has launched its state-of-the-art Customer Service Plaza and Lounge in the heart of Abu Dhabi, operated by partner Eros.
Strategically located opposite the Abu Dhabi Municipality, the 96sq m plaza is now open to serve Samsung customers in and around UAE’s capital.
The customer service plaza offers comprehensive services to address mobile and tablet repairs, software updates, and mobile phone recycling. Staffed by highly professional Samsung technicians, the centre ensures that customers’ devices receive expert care and attention.
Commenting, Kiran Tewari, Director of Customer Service, Samsung Gulf Electronics, said: “At Samsung, we are driven by a commitment to innovation and delivering unparalleled customer service. The launch of our state-of-the-art Customer Service Plaza in Abu Dhabi marks another significant milestone in our journey. Providing our customers with the best possible service experience is a top priority and the opening of the new plaza is a testament to our unwavering dedication to their satisfaction.”
