Al-Futtaim opened its malls across the UAE on April 25, 2020, in accordance with the announcement by the Supreme Committee of Crisis and Disaster Management, with trading hours of 12-10pm.
Al-Futtaim Malls in the UAE include Dubai Festival City Mall and Festival Plaza. However Family entertainment, cinemas, gyms, prayer rooms, changing rooms and shisha services remain closed, as per the directive.
Visitors to the malls must also adhere to health and safety rules while in the malls, including the requirement that they wear masks at all times, sanitise their hands prior to entering the mall, only spend the time they require at the mall and ensure a physical distance of two metres from others at all times. In addition, visitors over 60 years of age and children aged between three and 12 years old will not be permitted to enter either mall.
“We continue to abide by all directives issued by the Dubai Government and welcome this decision to partially reopen our malls. We will operate in accordance with all guidelines to ensure the health and safety of our employees, customers and tenants. Since the beginning of this pandemic, we have all been in this together, collaborating with the government to ensure the safety and wellbeing of our staff, customers and tenants, and with this opening, health and safety continues to be our number one priority. With this in mind, we implore all visitors to fully comply with the precautionary measures in place at our malls,” – Timothy Earnest, Group Director, Al-Futtaim Malls.
“This is an important milestone on our journey; we are progressing together and continue to work with the government to support their campaign. We thank the UAE Government for all the initiatives they have taken so far to get us to this point, so we are able to open our doors to better serve our community as we enter the Holy Month of Ramadan,” he added.
