Federal Realty has decided to make a COVID-19-inspired curbside pickup program a permanent feature at its centers. The service has been branded as The Pick-Up, the program is available to tenants at all of Federal’s shopping centers in the Greater Philadelphia market. Customers can place orders by phone or online and arrange for same-day pick-up at a time most convenient for them.
“Customers are notified by text and our team can run their order out to their car with a completely contactless exchange, federal helps us meet a new demand with this program. – Rosenberg said.
“We see this as a long-term solution to finding even more convenient ways for customers to shop,” – Federal VP of leasing Jeff Fischer.
