What should we expect when non-essential shops reopen some stores in the UK next month are closed changing rooms, one-way systems on the shop floor and restrictions on touching merchandise.
Non-essential stores are looking to follow in the example of supermarkets, such as limiting the number of shoppers with queue systems as well as installing plastic screens and supplying face masks to all staff members.
In addition, there will also be new developments under rules imposed by the government which are to include quarantining goods that have been returned to stores for up to 72 hours before they can be placed back on shelves.
Some stores have stated that they will go even further, with Kurt Geiger to set aside shoes that have been tried on for 24 hours before another customer is allowed to try them and Waterstones to have all books that have been browsed by shoppers to be put to one side for 72 hours before going back on sale.
What’s new in store under new government guidelines
- Quarantining items that have been returned, donated, brought in for repair or extensively handled – for example shoes or clothes that have been tried on – must be put in a container or separate room for 72 hours. Alternatively, items may be cleaned before being put back on display.
- One-way systems and limits on the number store entrances open to control the flow of shoppers and ensure physical distancing of 2 metres.
- Limits on the number of shoppers – with queuing facilities or mobile apps to manage visitors.
- Hand sanitiser or handwashing stations at store entrances.
- Customers encouraged to shop alone.
- Changing rooms, toilets and cafes closed.
- Services that require close contact, such as makeup demonstrations, manicures, personal styling or bra-fitting suspended.
- Shoppers will be discouraged from handling products while browsing and stock that is frequently touched could be regularly replenished with fresh items.
- Protective covers on large items such as beds or sofas that may be tested by shoppers.
- Cleaning of rental equipment or test drive and rental vehicles after each customer use or handover.
- Staggered opening hours on high streets and in shopping centres to help with physical distancing and reduce pressure on public transport.
- Perspex screens at tills to protect staff – and some may wear masks or visors.
- Additional car and cycle parking facilities to help discourage use of public transport.
