PayPal Australia saw its biggest month in the company’s history in April, as more and more Australians turned to shopping online during the lockdown, instead of venturing out onto the high street.
The payments provider stated that customer sign-ups tripled pre-pandemic levels to almost a third of the Australian population, and it saw the highest number of transactions and its largest total value of payments ever processed in April.
The shift towards online shopping doesn’t show any real signs of stopping and the shift is likely to accelerate Australia’s shift to become a cashless society by up to five years, PayPal stated.
“While Gen Z and Gen Y have traditionally driven the growing trend of online shopping, social distancing restrictions have meant many mature Australians have had to start to adapt and start shopping online for the first time,” PayPal senior marketing manager Danielle Grant said.
“It makes us proud that we’ve been able to help millions of Aussies get their essential items online quickly and safely during COVID-19. Although some may go back to their old shopping habits post-pandemic, an increased use of e-commerce will be the new normal in Australia.” Grant concluded.
