A new delivery-focused mobile app called Munch has begun operations in the UAE with promises to partner restaurants for delivery on a fair commission basis.
The news comes after restaurants in Dubai pleaded with aggregators during Covid-19 to drop rates to help F&B operators survive.
The new app, owned by The Entertainer Group, has vowed to give restaurateurs “complete control” of their brand and customer experience with a pricing model set at a low commission and fixed rates for any merchant not already having in-house delivery personnel.
Caterer Middle East reported last month that the new app would operate a pricing model of 5 per cent commission.
“The introduction of Munch is an incredibly exciting moment for the UAE restaurant industry,” said Chris Daniels, General Manager of Munch. “Our expertise and innovation ensure both restauranteurs and customers experience the best price, selection and service.
“We can’t wait to deliver our customers’ favourite food at the same time as supporting our much-loved restaurants in the post lockdown world,” he added.
