Camden Food Express in New York’s John F. Kennedy International Airport is enabling contactless shopping.
The convenience store retailer, operated by SSP America and located at Gate 32B in Terminal 4 of John F. Kennedy International Airport, is partnering with Terminal 4 operator JFKIAT and checkout-free technology provider Zippin to roll out an artificial intelligence (AI)-based, frictionless shopping experience.
Customers enter the store, which offers a “grab and go” assortment of food and beverage items, through a turnstile, tapping their credit card as they enter. Shoppers can then begin picking items off shelves. As they do, Zippin’s AI system automatically identifies the items and builds the customer’s virtual cart with the corresponding monetary value. When the customer leaves the store, the total amount spent is automatically charged to the card the customer used to check-in at the store entrance.
Other airport retailers have also been introducing frictionless shopping options. Hudson, a leading travel retailer with more than 1,000 stores in airports, commuter hubs and tourist destinations across North America, has entered into an agreement to use Amazon’s Just Walk Out platform in select travel convenience stores. The first location to implement the technology – a new concept called Hudson Nonstop – opened in the first quarter of 2021, at Dallas Love Field Airport, with additional roll-outs planned at North American stores later in the year.
