Best Buy are to start gradually reopening some stores, initially though customers will need an appointment to enter. The electronics giant is also resuming home delivery and other at-home services.
Starting in May, Best Buy will open select locations for in-store consultations. Customers will be able to schedule appointments (by phone, online or app) with dedicated sales associates to come into a store and discuss their technology needs. The service will launch in about 200 of Best Buy’s approximate 1,000 U.S. stores.
“Since each customer’s appointment will have a dedicated sales associate, there will be a limited number of customers in the store at any one time to ensure appropriate social distancing takes place,” the company stated in a release.
“Our employees will follow new safety guidelines before, during and after an in-home visit that meet or exceed CDC guidance,” CEO Corie Barry said in an update on the chain’s website. “These requirements will apply equally to any third party entering your home on our behalf. As you would expect, we will not offer this service in communities where local governments ask us not to or where, in our view, things are not as safe as we require.”
