Major supermarket Coles will spend $2.5bn over the next two years on improving its digital offer, the business has announced.
The business will seek to improve its online shopping, as well as its self-service checkouts, data and automation across its warehouses, in an effort to streamline the experiences and make it even simpler for Australians to buy their groceries.
Coles’ Chief Executive Steven Cain said following its demerger from Wesfarmers, and the subsequent Covid-19 pandemic, the business is increasing its pace of change.
“There’s a myriad opportunity facing us. The market in Australia is very good for food and liquor. It’s growing, there are plenty of opportunities, and we think we’ve got the assets to exploit some of them,” Cain said. “It’s making sure you’re confident that you’ve got the right returns before you press the accelerator. And I think what we’re saying today is we’re pressing the accelerator.”
