As part of the easing of coronavirus restrictions across Germany, hotels in Hamburg are now open. Florian Gerdes, marketing manager Conventions, at the Hamburg Convention Bureau, explains: “The teams across our city’s hotels have worked hard to ensure that they’re business ready – not just in terms of meeting German State health and safety requirements, but also ensuring that guest and staff wellbeing remains a top priority.”
Fairmont Hotel Vier Jahreszeiten re-opened on 18 May with a new campaign “Stay Safe at Hotel Vier Jahreszeiten”. This outlines the hotel’s new safety measures for guests and covers distances between restaurant tables, digital menus and housekeeping’s disinfection practices. The team’s focus is also on flexibility when dealing with new booking, postponements or waiving cancellation fees.
Anna Ziegler, Director of Sales & Marketing at Fairmont Hotel Vier Jahreszeiten says: “The purpose of our new campaign is to build close guest relations and respond to everyone’s current needs with flexibility and goodwill. We’ve introduced guidelines designed to deliver a safe and healthy environment for all of our guests and protect the wellbeing of our 300 employees – who we consider to be the heart and soul of Fairmont Hotel Vier Jahreszeiten.”
