Hy-Vee offering express pickup and are shifting towards omnichannel approach

Hy-Vee, a regional Midwestern grocer is now enabling customers to order more products online and pick them up at local stores faster, offering customers a two-hour express pickup option as part of its Hy-Vee aisles online omnichannel grocery-ordering service, allowing customers to pay a fee to pick up their order faster.

For a nominal fee of $9.95 for the two-hour pickup orders. The service is available from 08:00-20:00 daily, across the store network, offering Aisles Online services. In addition, customers will receive the same email and text notifications as they do for regular pickup orders.

Futthermore, Hy-Vee has expanded its product assortment online to include additional offerings from bakery, cosmetics, beauty, lawn and garden, and other categories.

“Hy-Vee’s new two-hour pickup option will give Hy-Vee customers a chance to get the grocery items they need faster than ever before, this option, along with increasing our number of available Aisles Online time slots, will only continue to add to the exceptional level of customer service we’re able to provide.” – Tom Crocker, senior VP of e-commerce at Hy-Vee.

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