Located in Etna, Ohio, the centre will support the company’s continued online demand and digital sales acceleration.
The 1.2 million square foot facility is Kohl’s largest, most efficient fulfilment centre and will be dedicated to processing, filling and shipping Kohls.com orders. The next-generation facility leverages automation and technology to make processing and delivering Kohls.com orders faster and more efficient.
The Etna, Ohio facility is equipped with state-of-the-art technology, making it three times more productive than Kohl’s traditional e-commerce fulfilment centres. By removing five touches from the full fulfilment life-cycle of an online order, orders are processed more efficiently and minimize fulfilment costs, without sacrificing accuracy.
“Over the past five years, Kohl’s digital sales have grown more than 100 per cent. Our investment in a highly efficient sixth e-commerce fulfilment centre will meaningfully grow our peak fulfilment capacity,” said Paul Gaffney, Kohl’s Senior Executive Vice President, Chief Technology Officer and Head of Supply Chain. “The new facility makes Kohl’s more efficient at fulfilling orders via automation and modern technology, puts Kohl’s products geographically closer to our customers, and ultimately gets our great products to our customers faster.”