The fast food giant is taking additional steps to ensure customer and employed safety amid the continuing pandemic.
McDonald’s Corp. will require customers to wear face coverings starting from the 1 August. It is putting in place additional procedures to take of those customers who do not wear a face covering in a “friendly, expedited way.”
“Additionally, we will provide training for our restaurant staff to ensure they are prepared to address this new policy in a friendly and positive way,” Joe Erlinger, President, McDonald’s USA and Mark Salebra, National Franchise Leadership Alliance Chair, wrote in an open letter to McDonald’s US system.
The business has also developed a series of divider panels and retrofit barrier solutions for both the front- and back-of-house. The solutions are designed to safely allow owner/operators to increase order taking and seating capacity and staffing levels, while continuing to meet social distancing guidelines.
In addition, McDonald’s is also extending its pause on re-opening dining rooms for another 30 days. On 1 July, the company paused its re-openings of indoor seating areas amid rising Covid-19 cases.
