Palm-Based Payment Makes its Way to New York

Amazon has introduced its newest contactless payment method to shoppers in America’s most populated city.

Customers at the Amazon Go convenience store in midtown Manhattan can now pay for their purchases with just a wave of the palm of their hand. The store, in an office building on the edge of Times Square, is the latest location — and first outside Washington state — to offer the Amazon One palm-scanning payment option. Initially introduced at two Seattle-area Amazon Go stores in September 2020, Amazon One is designed to let customers use their unique palm signature to pay or present a loyalty card at a store.

The retail behemoth has slowly been adding Amazon One payment to a select number of its bricks-and-mortar stores – including Amazon Go, Amazon Go Grocery, Amazon Books and Amazon 4-star – in and around Seattle. The retailer also recently implemented Amazon One at a Whole Foods Market location in Seattle, and said it plans to roll out Amazon One at seven additional Seattle-area Whole Foods stores in the coming months.

To sign up for Amazon One, first customers insert their credit card in an in-store Amazon One device or kiosk. Next, they hover their palm over the device and enter their mobile phone number to complete sign-up.

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