UAE retailers are giving a whole new meaning to customer experience. If that means having a chef prepare a meat cut while you are out picking up grocery at the supermarket, then that’s how it is going to be.
At LuLu’s outlet at the recently opened Festival Plaza mall in Jebel Ali, there’s sushi and gourmet burgers on the menu. And even a cafe-cum-dining area right at the entrance to the hypermarket. “It’s about bring the fruit, vegetable and hot food section to the front of the store from the traditional “behind the store” areas,” said V. Nandakumar, Chief Communications Officer at LuLu.
“Hypermarkets were predominantly planned in a certain format aimed at storing and displaying maximum number of products. But with changing lifestyles and consumption habits, we have to keep re-investing in our layouts and offerings.”
Source: Gulf News