Nearly 75 per cent of shoppers said they are happy to return to shopping centres, but will only do so if stores encourage compulsory hand sanitation, protective screens, limits on numbers and two metre markers.
Over 60 per cent also mentioned that they would actively encourage temperature scans on entering and exiting stores, the survey of 2,000 regular shopping centre visitors by intu found. Around two-thirds of those surveyed said they would be happy to be monitored on CCTV to control crowds and average waiting times should be around 10 minutes for store entry.
Shoppers also said councils and local authorities should be increasing support for independent and local retailers, with around 70 per cent saying it will help return to normality. A similar number of respondents said infrastructure like charity donation drop-off points should also be updated.
intu, which owns shopping centres across the country, added the research showed 81 per cent of people said they would visit shopping centres with the same or more frequency than they did before the coronavirus lockdown.