Customers are able to utilise the same experience they would receive in store from the comfort and safety of their own homes.
The newly-launched personal virtual shopping experiences allow customers to speak directly with Tommy Hilfiger stylists through Whatsapp video, Messenger or email. The stylists will offer advice on preferred fit, products fabrication and any exclusive product lines available. Customers will be able to speak with stylists between the house of 10am and 5pm via the brands Whatsapp conversation link.
Customers can benefit from 48-hour delivery following payment and free monogramming until February 13, 2021.
The move comes as Tommy Hilfiger continues to invest in technology in the ever-changing retail landscape. The brand looks to find more ways to create engaging digital content and last year, broadcast a shoppable livestream event to support this aim. Earlier this week Tommy Hilfiger announced that it would be partnering with FutureLearn to host a series of social impact courses.
