Yas Concierge, the customer experience arm of Yas Island has been announced as the winner of the CX Pioneers Award at the Genesys G Summit.
The CX Pioneers Award has recognised Yas Island as leading the way in its client-centric customer experience and recognised how Yas Concierge continues to pioneer focussed digital and technological enhancements.
Yas Island is already known as one of the world’s fastest growing leisure and entertainment hubs. The experience is home to a number of world-class, world-firsts and record breaking attractions and experiences, as well as a number of exceptional shopping and dining venues.
Liam Findlay, General Manager of Experience Hub, said: “We are pleased to have been recognised for the superior customer-centric service that our expert Yas Concierge team delivers, as well as for our commitment to harnessing the latest technology for revolutionising the customer journey. We are dedicated to delivering on our promise of making Yas Island the destination ‘like nowhere else’ and are proud to be recognised as a global destination which is pioneering customer experience.”
