Major mobile technology provider Zebra is purchasing the artificial intelligence-based workforce management vendor Reflexis.
Zebra Technologies intends to acquire Reflexis Systems Inc. Zebra expects Reflexis, which has a significant presence in retail task management and workforce management, to expand its software portfolio. The Reflexis One intelligent work platform is used by hundreds of customers globally to manage customer engagement, along with associate productivity and retention.
Reflexis One enables managers to schedule hours against projected traffic demand and task requirements. It also gives store associates a single place to view assigned tasks from all levels of the organisation, which can then be monitored for completion. Reflexis is an existing Zebra PartnerConnect Premier ISV partner.
Zebra intends to leverage Reflexis solutions to complement its current software offerings such as Prescriptive Analytics, Workforce Connect, and SmartCount.
“The acquisition of Reflexis Systems fits squarely within our Enterprise Asset Intelligence vision of making every worker and asset at the edge connected, visible and fully optimized,” said Anders Gustafsson, CEO of Zebra Technologies. “Combining Reflexis’ market-leading platform with our complementary software offerings provides us the unique opportunity to unify the store associate experience and empower every front-line worker to execute the best next action. We are excited to welcome the Reflexis team to the Zebra family.”
